topic Re: reverse dns change in Everything else

reverse dns change

beachmat — Mon, 03 Apr 2023 11:11:56 GMT

We have a static IP on our connection. Is it possible to change the reverse dns (ptr) record for it?

Thanks

Re: reverse dns change

RPMozley — Mon, 03 Apr 2023 17:52:08 GMT

It is possible, yes. Just ask a PlusNet staff member what you want it to be changed to.

Re: reverse dns change

beachmat — Tue, 04 Apr 2023 11:35:16 GMT

Thanks - do you mean ask them here, or on the phone, or some other way, if there is one? I've tried phoning and was told they don't do it any more, and was directed here.

Re: reverse dns change

jab1 — Tue, 04 Apr 2023 11:48:09 GMT

@beachmat A Help Team staff member will pick your request up on here sometime in the next couple of days, hopefully.

Re: reverse dns change

csmith94 — Tue, 04 Apr 2023 18:27:34 GMT

Hey @beachmat, I've opened up a ticket on your account, please respond directly to the ticket to confirm what you'd like the rDNS to be changed to.