topic Re: Change rDNS to ip or random string in Everything else

Change rDNS to ip or random string

plusname — Mon, 06 Feb 2023 19:45:43 GMT

Hi,

Please can my rDNS entry be changed to either just the IP or a random string.

Thanks

Re: Change rDNS to ip or random string

csmith94 — Tue, 07 Feb 2023 16:57:53 GMT

Thanks for reaching out over the Forums, please can you respond to this ticket with the info I've asked for. Once received, I'll be able to get a task raised on your account

Re: Change rDNS to ip or random string

plusname — Sun, 19 Feb 2023 18:22:24 GMT

Hi Curtis,

I’ve done this but the name hasn’t changed yet - what sort of lead time is it?

Thanks

Re: Change rDNS to ip or random string

csmith94 — Tue, 21 Feb 2023 10:24:32 GMT

Hi there, really sorry this hasn't been picked up yet. Checking over the ticket, we don't have your permission to change the password if needed. Can you update the ticket there so the request isn't rejected by our back office team.

Re: Change rDNS to ip or random string

plusname — Sat, 04 Mar 2023 11:03:05 GMT

Hi Curtis,

I added that permission after your last reply but have still now heard nothing back for a few weeks.

Do you mind chasing it up again?

Thanks

Re: Change rDNS to ip or random string

willcutforth — Sat, 04 Mar 2023 12:58:50 GMT

Hey there @plusname I have chased this up for you now. Should be done within the next couple of days. Let me know if you need anything else.