topic Re: rDNS change request on my static IP in Everything else

rDNS change request on my static IP

shopcentric — Fri, 27 Jan 2023 10:23:05 GMT

Is anyone available to update the rDNS on my Static IP?

Thanks.

Re: rDNS change request on my static IP

csmith94 — Sat, 28 Jan 2023 15:32:01 GMT

Thanks for reaching out over the forums, I've opened up a ticket on your account that you can reply to, to let me know what you'd like your rDNS to be and to confirm you give authorisation to have this changed. If you can drop reply there and give me a nudge over here once you've done this, I'll get it sent off to our Network Operations Team.

Re: rDNS change request on my static IP

shopcentric — Tue, 31 Jan 2023 17:06:55 GMT

OK thanks Curtis.

I have done that now,

*nudge*

Re: rDNS change request on my static IP

csmith94 — Tue, 31 Jan 2023 17:26:53 GMT

Nice one, can you also just update the ticket to confirm you'd be happy to have your password changed if needed please? It's not something they should have to do but sometimes it's needed to process the change.

Re: rDNS change request on my static IP

shopcentric — Tue, 31 Jan 2023 17:39:46 GMT

done.

Re: rDNS change request on my static IP

csmith94 — Tue, 31 Jan 2023 17:54:27 GMT

Brilliant!

I've got this sent off for you now and once I've got a reply I'll be back in touch

Re: rDNS change request on my static IP

shopcentric — Tue, 31 Jan 2023 17:55:53 GMT

Nice one. Thanks.