topic Re: Static IP Request in Everything else

Static IP Request

mrbcsd — Sun, 22 Jan 2023 12:08:31 GMT

Can I get a static IP without phoning anyone?

Thanks!

Re: Static IP Request

jab1 — Sun, 22 Jan 2023 12:18:03 GMT

@mrbcsd You possibly can - it used to be possible to request them via the Members Centre, but I understand that option, if still available, doesn't work.

The best thing to do is wait for a Help Team staffer to pick this up - next week, and they should be able to sort it for you.

I will ask for this topic to be moved to the relevant board.

Re: Static IP Request

Baldrick1 — Sun, 22 Jan 2023 16:13:41 GMT

Moderato'rs Note

This topic has been moved from Broadband to Everything Else

Re: Static IP Request

csmith94 — Mon, 23 Jan 2023 15:54:34 GMT

Hi @mrbcsd

Thanks for reaching out, I'll be able to get that added to your account no problem. I've left a ticket on your account for you to reply to and confirm that you're happy to have this added on.

Once updated, just give me a nudge over here and I'll look to get it added for you.

Just keep in mind that there is a one off cost of £5 that will be added to your next bill.

- Curtis, Plusnet Sheffield