topic Re: BT Sport Ultimate via Sky? in Everything else

BT Sport Ultimate via Sky?

Bradleydavid1 — Fri, 18 Nov 2022 12:43:25 GMT

Hi all,

Now that BT Sport Ultimate is available on sky Q boxes from this week (channel 493), is there any plan to include access to this UHD channel for us currently subscribing to the BT sport channels on SKY via plusnet?

It'd be a nice christmas bonus for loyal customers.

Re: BT Sport Ultimate via Sky?

willcutforth — Mon, 21 Nov 2022 19:36:04 GMT

Hey there @Bradleydavid1 I'm hoping we can get it soon as well haha but as far as us staff are concerned we haven't been made aware of anything at this point. If we ever start offering it, we will email customers I'm sure.

Re: BT Sport Ultimate via Sky?

JackHennety — Sat, 31 Dec 2022 21:10:29 GMT

+1 for this. To be fair, BT Sport in HD through Sky Q always looks better to me than Sky’s own sport channels, but UHD access would be better still, and we do after all pay Sky for UHD.

Re: BT Sport Ultimate via Sky?

Bradleydavid1 — Sat, 14 Jan 2023 10:56:07 GMT

Yes we do Jack, and looking further at the details on bt/sky sites it says to access the uhd channel you need the bt sport hd pack and subscribe to sky ultra HD, which I current do so unsure why we aren't allowed access. Predictably BT webchat say it's a plus net issue

Re: BT Sport Ultimate via Sky?

JackHennety — Mon, 16 Jan 2023 13:52:18 GMT

It is a Plusnet issue as far as I can tell, because UHD access just isn’t part of their offer.

This is their response to my DM on the subject:

‘As you're getting your BT sport through ourselves, at the moment we only provide for SD and HD. I can appreciate if you want to upgrade it in that case, but at the moment it's not something we provide so I can't promise this.’

Which leaves me where I started: suspecting that until Plusnet takes action to add UHD to the arrangement, it won’t be happening, and I guess it won’t be top of their list of priorities.