topic Re: The Internet connection to my Panasonic Smart TV has stopped working. in Everything else

The Internet connection to my Panasonic Smart TV has stopped working.

chekkerjohn — Fri, 11 Nov 2022 19:33:48 GMT

I have Plusnet router with the 2 feet and fibre BB...and until recently it has connected wirelessly with my Smart TV with no problems.

I cannot now use Netflix, catch up, Britbox, Spotify, Youtube on my TV as it says 'disconnected'

Does the system use Bluetooth to connect to my Smart TV?

I'm not good with the tech stuff at age 78...help!

I've tried some things on Forums with no success.

I've just Factory Reset my router

I've turned TV and router off and back on after 15 mins...no effect,

I've pressed WPS on router but this does not connect me wirelessly to the Smart TV.

The only thing I've done recently is to pair a DAC connected to my HiFi amp and paired it with Bluetooth on my HP Notebook laptop. This works fine. Would it have effected connectivity to my TV?

Re: The Internet connection to my Panasonic Smart TV has stopped working.

Gel — Fri, 11 Nov 2022 19:40:58 GMT

It won't connect with your router via Bluetooth, but over wifi.
When you press the router WPS button, you have a minute or so
to confirm the connection with your smart device by pressing your TV remote
when the connection is showing on your screen. You'll need to go into the TV's settings.

Re: The Internet connection to my Panasonic Smart TV has stopped working.

chekkerjohn — Fri, 11 Nov 2022 20:32:48 GMT

Thanks to AC who speedily replied to my questions.

I went thro' the WPS procedure again after Factory Reset of router and it worked properly this time.

Thanks again, CJ