topic Re: Cancel BT Sport via Sky in Everything else

Cancel BT Sport via Sky

shamus — Wed, 28 Sep 2022 10:18:05 GMT

Hi, I would like to cancel my BT Sport subscription please as I no longer have Sky.

Many thanks.

Re: Cancel BT Sport via Sky

SammyM — Sat, 01 Oct 2022 12:59:33 GMT

Thanks for getting in touch, I appreciate it and I would be happy to help with this.

You can remove this online through your member centre, or alternatively you can add your request to the ticket here, and come back to me on this thread so I can pick this up for you.

Re: Cancel BT Sport via Sky

shamus — Sat, 01 Oct 2022 14:45:00 GMT

Hi Samantha,
I have updated the ticket as I couldn't find the option in the member centre. Hope this is ok?
Many thanks

Re: Cancel BT Sport via Sky

SammyM — Sat, 01 Oct 2022 16:33:55 GMT

Ta for getting back to me @shamus, I have picked that up for you and updated the ticket.

Re: Cancel BT Sport via Sky

shamus — Sat, 22 Oct 2022 11:55:14 GMT

@SammyM I have just got my latest bill and I am still being charged for BT Sport.
Any chance you can take a look and let me know what is going on?
Many thanks.

Re: Cancel BT Sport via Sky

TheMightyAJ — Sat, 22 Oct 2022 12:24:16 GMT

Hey @shamus,

I'm very sorry to see that didn't go through properly. I've processed this again and it should be removed now. I'll add a credit onto the account to cover the charge, if that's okay?

Re: Cancel BT Sport via Sky

shamus — Sat, 22 Oct 2022 14:37:11 GMT

Hi @TheMightyAJ,
That will be fine.
Many thanks for the quick response.
Have a great weekend,
Shaun

Re: Cancel BT Sport via Sky

TheMightyAJ — Sat, 22 Oct 2022 15:29:05 GMT

No worries Shaun, glad I could help! Thanks and you enjoy your weekend too!