topic Re: New customers fttp in Everything else

New customers fttp

ScottyKernow — Mon, 01 Aug 2022 21:25:26 GMT

Hi all
Am still here waiting to rejoin PlusNet
Is there any projected date when fttp will be offered to new customers ?
Thanks

Re: New customers fttp

cameldazzler — Tue, 02 Aug 2022 09:56:04 GMT

i would guess several months, probably 2023

it looks like there is still a lot of development to do on internal systems

Re: New customers fttp

dvorak — Tue, 02 Aug 2022 10:26:31 GMT

Moderators Note

This topic has been moved from Full Fibre to Everything Else

Re: New customers fttp

goldenfibre — Wed, 03 Aug 2022 23:20:36 GMT

It available now say ispreview here: https://www.ispreview.co.uk/index.php/2022/08/plusnet-make-full-fibre-broadband-available-to-all-uk-customers.html

But Plusnet site haven't updated yet?

Re: New customers fttp

dvorak — Thu, 04 Aug 2022 05:48:08 GMT

It's now updated https://www.plus.net/broadband/full-fibre/

Re: New customers fttp

ScottyKernow — Thu, 04 Aug 2022 07:14:49 GMT

OMG!
Thank you very much
Goodbye BT

Re: New customers fttp

Penny — Thu, 04 Aug 2022 08:44:46 GMT

@dvorak wrote:
It's now updated https://www.plus.net/broadband/full-fibre/

... and, seemingly, 'Chat' is an option on that page. And it works

Re: New customers fttp

ScottyKernow — Thu, 04 Aug 2022 10:07:42 GMT

Its not just football "coming home"
😁

Re: New customers fttp

goldenfibre — Thu, 04 Aug 2022 10:32:56 GMT

Shame it won't be coming to Cuckoo Oak until 2030! 😡

Re: New customers fttp

ScottyKernow — Thu, 04 Aug 2022 10:44:28 GMT

Send me an empty box and I'll post you back some of my spare internet...
🤣

Re: New customers fttp

bmc — Thu, 04 Aug 2022 11:17:44 GMT

@ScottyKernow

Do you know you need to port your number away before PlusNet FTTP gets installed - if you want to keep it ans assuming that works.

Brian

Re: New customers fttp

bmc — Thu, 04 Aug 2022 11:20:52 GMT

@ScottyKernow

I stand corrected - having taken the trouble to read the ISPReview article. From it

"Interestingly, the order page also gives you the option to keep your current phone line, but if you select that then Plusnet states “this means your phone line service will remain separate from your Plusnet Full Fibre package.”"

Brian

Re: New customers fttp

ScottyKernow — Thu, 04 Aug 2022 11:29:58 GMT

@bmc

Wow!
I really, really need to read that
I do NOT relish speaking to bt after all the pain they have caused me
You are a star!

Re: New customers fttp

bmc — Thu, 04 Aug 2022 11:37:09 GMT

@ScottyKernow

Don't cheer too loudly. From the PlusNet Help page

Re: New customers fttp

ScottyKernow — Thu, 04 Aug 2022 11:42:35 GMT

Oh!
Bugga

Re: New customers fttp

RobPN — Thu, 04 Aug 2022 12:04:56 GMT

@bmc wrote:

"Plusnet Full Fibre is a broadband only package, so you don’t need a phone line. This means you can save on line rental.

When you sign up you’ll just need to let us know what you want to do with your phone line. If you don’t want to keep it when we’ll take care of everything and disconnect your phone when you switch to us. This will means you’ll lose your landline number and any services or alarms connected to your phone will also stop working. You may need to speak to your service provider about these.

If you want to keep your home phone line you’ll need to arrange this with your current landline provider. Your phone service will be completely separate from your Plusnet Full Fibre package."

It looks like PN posted that in a hurry without proper proof reading judging by the typos it contains.

Re: New customers fttp

adamwalker — Thu, 04 Aug 2022 14:28:33 GMT

Cheers for the feedback on that @RobPN I'll make sure that gets passed on to the relevant people here.