topic Re: Your PlusNet Website is over its bandwidth allowance in Everything else

Your PlusNet Website is over its bandwidth allowance

MarcT512 — Fri, 17 Jun 2022 09:57:40 GMT

Hello!

I received an email "Your PlusNet Website is over its bandwidth allowance" in the early hours:

It has come to our attention that in the last 24 hours your website

has exceeded its bandwidth allowance by a significant amount.

Unfortunately, because of the amount over the limit, your site has

been archived. Please contact us through the website if you want

your site to be restored. - we cannot do this by email or over the

telephone.

Your website used 422321 KB OVER its bandwidth transfer

allowance during the last 24 hours.

Unfortunately it doesn't say which site it relates to (we have 2 PlusNet accounts), and the help links in the email are broken:

http://www.plus.net/support/webspace/tips_and_info/webspace_faq.shtml#9

http://www.plus.net/support/webspace/tips_and_info/webspace_faq.shtml#7

I think it relates to a largely forgotten website for a "free" .co.uk domain I had with a legacy PlusNet package.

Unfortunately it had a "weak" password (now changed), so may have been hacked - or alternatively was being DoS'd.

Can you please restore the website to an alternate directory so I can take a look at it?

Thanks & Kind Regards,

Marc

Re: Your PlusNet Website is over its bandwidth allowance

RPMozley — Fri, 17 Jun 2022 15:02:49 GMT

Do you have webstats switched on? If yes, you can look at the details and see what was using up all the bandwidth.

Re: Your PlusNet Website is over its bandwidth allowance

MarcT512 — Fri, 17 Jun 2022 16:40:12 GMT

Thanks - I do have webstats and it's the .co.uk domain (although they seem to be served from the same htdocs folder).

Re: Your PlusNet Website is over its bandwidth allowance

LaurenB — Mon, 20 Jun 2022 11:09:46 GMT

Hiya @MarcT512, thanks for getting in touch on our forums. I have now raised a request to have this restored for you, please allow 3 working days for our team to action this.