https://community.plus.net/t5/Everything-else/Contract-renewal-Fixed-Price-or-not/m-p/1873679#M28827 <P><SPAN>Plusnet has sent me a renewal of contract offer - fixed for 18 months. If it's a contract, then it's fixed price - right? Then, why have they added the following in the terms:</SPAN></P> <P><EM>You understand that the price for broadband, line rental, call plans, call charges and add-ons will be increased on or after 1st March every year from March 2022 by the Consumer Price Index rate of inflation published in January of that year plus 3.9%.</EM><BR /><EM>Other prices, content and terms may also change during your contract. We'll tell you about important changes in advance and if a change is detrimental you'll be able to end your contract without any fees.</EM></P> <P>During the last contract, I noticed that they increased the price of one of my add ons, but I let it go. What's the point of a fixed term contract if they can change the price, but charge you a fee if you decide to go elsewhere during the contract (a one way contract)?</P> Wed, 01 Jun 2022 09:31:06 GMT LuLuDP 2022-06-01T09:31:06Z https://community.plus.net/t5/Everything-else/Contract-renewal-Fixed-Price-or-not/m-p/1873679#M28827 <P><SPAN>Plusnet has sent me a renewal of contract offer - fixed for 18 months. If it's a contract, then it's fixed price - right? Then, why have they added the following in the terms:</SPAN></P> <P><EM>You understand that the price for broadband, line rental, call plans, call charges and add-ons will be increased on or after 1st March every year from March 2022 by the Consumer Price Index rate of inflation published in January of that year plus 3.9%.</EM><BR /><EM>Other prices, content and terms may also change during your contract. We'll tell you about important changes in advance and if a change is detrimental you'll be able to end your contract without any fees.</EM></P> <P>During the last contract, I noticed that they increased the price of one of my add ons, but I let it go. What's the point of a fixed term contract if they can change the price, but charge you a fee if you decide to go elsewhere during the contract (a one way contract)?</P> Wed, 01 Jun 2022 09:31:06 GMT https://community.plus.net/t5/Everything-else/Contract-renewal-Fixed-Price-or-not/m-p/1873679#M28827 LuLuDP 2022-06-01T09:31:06Z https://community.plus.net/t5/Everything-else/Contract-renewal-Fixed-Price-or-not/m-p/1873698#M28828 <P><a href="https://community.plus.net/t5/user/viewprofilepage/user-id/108428">@LuLuDP</a>&nbsp; It's a fixed term contract, that does not mean it is fixed price. As you have shown there is an annual price increase in March each year. End of story.</P> Wed, 01 Jun 2022 10:27:34 GMT https://community.plus.net/t5/Everything-else/Contract-renewal-Fixed-Price-or-not/m-p/1873698#M28828 RealAleMadrid 2022-06-01T10:27:34Z