topic Re: Move domain name from Plusnet (madasafish) to new provider in Everything else

Move domain name from Plusnet (madasafish) to new provider

seashell — Fri, 13 May 2022 20:55:48 GMT

Hello,

I need to request changing my IPS tag for a .co.uk domain that was originally Freenetname, then Madasafish, and now Plusnet (I have read a number of these requests in the forum) however as I do not have a Plusnet account as such, aside from this one on the community, I cant raise a ticket to request the change... Help please.

Simon.

Re: Move domain name from Plusnet (madasafish) to new provider

adamwalker — Mon, 16 May 2022 11:44:46 GMT

Hi there Simon, I'll get that sorted for you. Can you drop me a private message with the domain name and the IPS tag please?

Re: Move domain name from Plusnet (madasafish) to new provider

seashell — Tue, 17 May 2022 14:43:30 GMT

Thank you Adam this is really appreciated, however I am receiving an error message saying I do not have the permissions to send a PM ? will try again.

Simon.

Re: Move domain name from Plusnet (madasafish) to new provider

Gandalf — Wed, 18 May 2022 11:25:52 GMT

Hi Simon,

I believe you need to make a certain number of posts to be able to PM. However I believe I've found your account from your email address in your forum profile and I've raised ticket 224540875 you can reply to by going Here.

Re: Move domain name from Plusnet (madasafish) to new provider

seashell — Wed, 18 May 2022 14:18:47 GMT

Amazing, thanks. I've updated the ticket with the relevant details.

Thank you Plusnet team.

Simon.

Re: Move domain name from Plusnet (madasafish) to new provider

Gandalf — Wed, 18 May 2022 14:28:25 GMT

Cool no problem Simon, I've raised the task now (ref: INFOPS-77322) and I'll let you know when they've done it for you.

Re: Move domain name from Plusnet (madasafish) to new provider

seashell — Thu, 19 May 2022 15:51:48 GMT

Awesome work team Plusnet, many thanks go's to @Gandalf for his super efforts. High five my friend.

Re: Move domain name from Plusnet (madasafish) to new provider

Gandalf — Thu, 19 May 2022 15:54:59 GMT

Sweet, no worries at all Simon! Happy to help.

Just let me know once you've changed the nameservers of your domain and I'll make sure it's removed from our systems.

Cheers