https://community.plus.net/t5/Everything-else/Engineer-visit/m-p/1858852#M28089 I had a engineer booked over the phone today I've received no email confirmation of this, is the engineer still attending? I'd have assumed they send you a confirmation as they usually do when you ring for help. Fri, 25 Feb 2022 17:09:46 GMT Mouseykai1 2022-02-25T17:09:46Z https://community.plus.net/t5/Everything-else/Engineer-visit/m-p/1858852#M28089 I had a engineer booked over the phone today I've received no email confirmation of this, is the engineer still attending? I'd have assumed they send you a confirmation as they usually do when you ring for help. Fri, 25 Feb 2022 17:09:46 GMT https://community.plus.net/t5/Everything-else/Engineer-visit/m-p/1858852#M28089 Mouseykai1 2022-02-25T17:09:46Z https://community.plus.net/t5/Everything-else/Engineer-visit/m-p/1858881#M28091 <P>Hiya <a href="https://community.plus.net/t5/user/viewprofilepage/user-id/110053">@Mouseykai1</a>, thanks for getting in touch.</P> <P>&nbsp;</P> <P>I'm really sorry that you're having some issues requiring an engineer visit and that you haven't received an email of this.</P> <P>&nbsp;</P> <P>I can see an engineer has been booked and you can view this on your fault ticket here:&nbsp;<A href="https://www.plus.net/wizard/?p=view_question&amp;id=222314379" target="_blank">https://www.plus.net/wizard/?p=view_question&amp;id=222314379</A> I've just sent you an email over also confirming the details.</P> <P>&nbsp;</P> <P>Let us know how the visit goes!</P> Fri, 25 Feb 2022 20:03:09 GMT https://community.plus.net/t5/Everything-else/Engineer-visit/m-p/1858881#M28091 LaurenB 2022-02-25T20:03:09Z