topic Re: Adding my referral after sign-up in Everything else

Adding my referral after sign-up

aks100 — Tue, 21 Dec 2021 11:54:02 GMT

I was referred to choose Plusnet and was activated in Sep - but I didn't know how to add the referral code at the time.

I have their username (didn't want to post publicly), Is it still possible to add this referral now?

Re: Adding my referral after sign-up

TheMightyAJ — Tue, 21 Dec 2021 15:36:23 GMT

I'm afraid it's not possible to add a referral onto the account after the sign up process has completed. I'm sorry for any inconvenience that this may have caused.

Re: Adding my referral after sign-up

Anoush — Tue, 21 Dec 2021 18:36:30 GMT

Actually it is possible, but only within the first 90 days of the signup date. After then it wouldn’t be possible due to some hard limitations in our systems.

I hope this helps.

Re: Adding my referral after sign-up

aks100 — Tue, 21 Dec 2021 19:24:42 GMT

I think I'm over that because I simply forgot - any way to check?

Re: Adding my referral after sign-up

Anoush — Tue, 21 Dec 2021 19:35:19 GMT

Yeah sure. Feel free to drop one of the Help Team listed Here a private message with your account username and their username and we’ll check it out.