topic Re: Reward card activation issues in Everything else

Reward card activation issues

LMN — Thu, 18 Nov 2021 21:14:30 GMT

Hi all, Successfully activated reward card (received email confirming activation) but no text received to my phone and no way to complete this part of activation. Cannot log in to card account - keeps taking me back to phone message page. No idea if I maybe entered phone number incorrectly, as it won't allow me to move back from phone activation page.
Any ideas?
Thanks.

Re: Reward card activation issues

Gandalf — Fri, 19 Nov 2021 10:32:09 GMT

Thanks for your post @LMN

I'm sorry to see you're having issues activating your reward card.

Could you try calling Pure Card on 0344 800 6435 and/or email at info@purecard.com?

Let me know how it goes.