topic Re: Reverse DNS Change in Everything else

Reverse DNS Change

acr — Fri, 12 Nov 2021 09:02:19 GMT

The reverse DNS for my IP address is showing as my Plusnet username. Could someone from Plusnet please change this so that the rDNS is set to the IP address of the account. Thanks.

Re: Reverse DNS Change

BD — Fri, 12 Nov 2021 12:28:27 GMT

Hi @acr, thanks for getting in touch and I'd be happy to help adjust your reverse DNS. I've added a ticket to your account that needs your attention in order for me to do so however and the ticket can be seen and commented on here:
https://www.plus.net/wizard/?p=view_question&id=219551440

I look forwards to hearing from you further.

Re: Reverse DNS Change

acr — Fri, 12 Nov 2021 12:36:43 GMT

@BD , ticket replied to.

Re: Reverse DNS Change

BD — Fri, 12 Nov 2021 15:51:15 GMT

Hi @acr, thanks for getting back to me and confimring you've updated the ticket. I've now passed this request over to our back end team who should action this request in the next 3-5 working days. I'll be sure to update you further once I can see they've made this change for us. I hope you have a great weekend!

Kind regards,

Ben