topic Re: Which is best Sky vs Plusnet Fibre in Everything else

Which is best Sky vs Plusnet Fibre

Mo123 — Sun, 22 Sep 2019 09:11:46 GMT

Hi looking forward to hearing from anyone that can offer feedback on which is best in general for speeds and equipment in the battle between Sky and PlusNet top speed package of 66meg fibre please.

Would love to hear from anyone that has had experience of both recently

Re: Which is best Sky vs Plusnet Fibre

pint — Sun, 22 Sep 2019 11:33:41 GMT

Speeds should be pretty much the same between the two.

Equipment wise, both bundle average kit and send that out to customers, however the downside with Sky on the equipment side of things is that they use an oddball authentication method, which makes using your own kit difficult to impossible google Sky own router to see, with Sky you will need a router that supports something called DHCP option 61 (MER), and not all/very few consumer routers do this, meaning less choice and possibly greater expense.

So I would guage it as:

Speeds - equal

Equipment - Equal

Flexibility/futureproofing - plusnet

Re: Which is best Sky vs Plusnet Fibre

Baldrick1 — Sun, 22 Sep 2019 13:34:53 GMT

@Mo123

Splitting basically the same issue, which I assume is really whether to upgrade your Plusnet service to fibre or return to Sky, over two topics doesn't really help continuity. I suspect it's a question of whether or not you will be jumping out of the frying pan into the fire. Only you can decide whether to make the jump to find out. Both companies use the same BT infrastructure to deliver a fibre service so it really come down to customer service. Asking which is best on a public forum will only reflect personal experience, generally from persons having problems, which might or might not be the fault of the ISP..

Re: Which is best Sky vs Plusnet Fibre

Mo123 — Sun, 22 Sep 2019 16:26:41 GMT

I still feel it’s worth the question to gain experience from others makes the jump less of a risk the more info you have.

Never had a lot of joy from last thread really tbf

I definitely think a HH6 would offer me better speeds and coverage though so I have learned that

Re: Which is best Sky vs Plusnet Fibre

DaveyH — Sun, 22 Sep 2019 17:01:12 GMT

I've been on FTTC with Plusnet, John Lewis (Plusnet white label service), Sky and Now TV (Sky in all but name) and there is no difference in terms of speed and reliability, because as mentioned it all uses the same Openreach infrastructure unlike ADSL where they use different kit in the exchange.

Sky CS is better than Plusnet IME, and having been diddled out of cashback by both Plusnet (a fairly common issue if you look at the forums) and cashback and gift by John Lewis, Plus their failure to provide 'Ultrafast" means they've lost me as a broadband customer for good.

I wouldnt choose an ISP based on the router they provide either because they're all pretty poor, so use my own.

Re: Which is best Sky vs Plusnet Fibre

dvorak — Sun, 22 Sep 2019 17:46:07 GMT

Moderators Note

This topic has been moved from Fibre to Everything Else

Re: Which is best Sky vs Plusnet Fibre

Mo123 — Sun, 22 Sep 2019 18:01:32 GMT

Ok brilliant thanks everyone

Would using your own router say HH6 as apposed to hub one offer better speed?