topic Reward Card Balance in Everything else

Reward Card Balance

Paulr5 — Fri, 08 Feb 2019 09:32:17 GMT

I am unable to find an option on "manage my account" that allows me to query the balance of my PlusNet Reward Card. Can you help?

Paul

Re: Reward Card Balance

EmilyD — Fri, 08 Feb 2019 10:48:40 GMT

Hi @Paulr5,

You should be able to check your reward card balance by logging into the Purecard website here. The password will be something that you set up when you activated the card. If you have any problems with logging in, please contact the Plusnet Reward Card Service team on 0800 587 1995 or email info@cardholdersvs.com for assistance with this.

Re: Reward Card Balance

Paulr5 — Fri, 08 Feb 2019 11:02:19 GMT

Apart from not being aware that the card was supplied by Pure and needing to reset my password this solution was perfect.

Thanks @EmilyD

Paul