topic Re: Outgoing email failure in Email

Outgoing email failure

Mardler — Wed, 14 Oct 2026 15:56:44 GMT

I am using the Mail app in iPadOS for webmail.

It's been fine until a few minutes ago. I'm unable to send email. The error message is:-

"Cannot send mail. The connection to the outgoing server "relay.plus.net" failed. Additional outgoing mail severs can be configured..." etc.

Is this a PN fault? Is it the Greenby switch?

Edit: it appears to be working again. 🤞

Re: Outgoing email failure

Townman — Wed, 14 Oct 2026 21:23:06 GMT

Could be - was there any detailed error code in the error message?

Re: Outgoing email failure

Mardler — Thu, 15 Oct 2026 12:24:06 GMT

TM: no such info provided.

What preceded this was not being able to send email but no warning. I then spotted that every outgoing email in the Sent folder was marked with a red circle & slash. Tapping on one took me to a blocked senders list in the device Settings which I confess I didn't know existed. Scrolling down I recognised the incoming spam emails I have blocked in the Mail app. I then found my PN address! I deleted it, went back to the Sent folder and sure enough all the warning markers had gone. Naturally, I tried sending a test email and that was when the PN server failure pop up arrived. An hour or two later normal service was resumed presumably by PN. Fingers crossed!

Re: Outgoing email failure

Townman — Fri, 16 Oct 2026 07:34:09 GMT

Coukd have just been a couple of things together. At the time I replied I’d seen intermittent sending issues.

Re: Outgoing email failure

Mardler — Fri, 16 Oct 2026 11:23:56 GMT

That's interesting and probably what I witnessed.

Cheers!

Re: Outgoing email failure

Mardler — Mon, 26 Oct 2026 15:54:43 GMT

It's happening again today.

The webmail page isn't updating either.

Re: Outgoing email failure

Mardler — Mon, 26 Oct 2026 17:03:42 GMT

My emails are now being bounced by certain recipient's hosts as too many"plus" emails are being sent. Not by me!