topic Re: Freenetname Email Migration Debarcle short term fix? in Email

Freenetname Email Migration Debarcle short term fix?

Hejira — Sun, 25 Oct 2026 15:23:56 GMT

Mybe a shortterm fix BUT!

Try this:
Login to via plusnet webmail: https://webmail.plus.net using your primary login yourdomain@freenetname.co.uk
Go to settings identies and check if you have a second identity you@yourdomain.co.uk (I Did)
Logout of webmail and log back in using you@yourdomain.co.uk with the same password!

My second identity which I was unaware of seems to be the current catchall address.

Re: Freenetname Email Migration Debarcle short term fix?

PhilipHeyes — Sun, 25 Oct 2026 15:29:51 GMT

You many be able to see this pre-configured as an Alias in the Greenby Portal at : www.greenby.com

Re: Freenetname Email Migration Debarcle short term fix?

Hejira — Sun, 25 Oct 2026 15:39:58 GMT

@PhilipHeyes

NO the greenby portal has no references to the actual domain in Email only in Domain and nothing in Web Hosting,

I only tried this trick because of something @ciderboy said about his wife still getting emails from the domain with no issues

and @Diane90 appearing to be doing the same.

Re: Freenetname Email Migration Debarcle short term fix?

Hejira — Sun, 25 Oct 2026 16:38:45 GMT

I'm sure still only tempory BUT!

I can go a stage further and say in an email client using the following:

username: you@yourdomain.co.uk

password: primary account password

incoming mail server: IMAP mail.freenetname.co.uk port :143

Outgoing mail server: relay.plus.net - port: 25

encryption none

Not Ideal but it works!

Re: Freenetname Email Migration Debarcle short term fix?

Sylphlord — Sun, 25 Oct 2026 19:24:39 GMT

Seems to work for me, not getting anything new from my domain <mydomain.co.uk> under either the Plusnet or Greenby sites.

With my Freenetname account <myname>@freenetname.co.uk I can log in, no 2nd identities, but tried with this account <myname>@<mydomain.co.uk> using the same account password and theres the missing emails.

Cheers

Re: Freenetname Email Migration Debarcle short term fix?

Hejira — Sun, 25 Oct 2026 20:36:35 GMT

@Sylphlord I think settings are still being tweaked on the accounts at the moment, I've just logged on to greenby portal but the link to webmail from the greeby portal said the credentials were wrong, but now it's working!

I tried a test to mydomain and that seems to be working ok at the moment.

I have taken a backup of all my emails via outlook just for good measure!

Re: Freenetname Email Migration Debarcle short term fix?

PhilipHeyes — Mon, 26 Oct 2026 08:25:38 GMT

If POP3 or IMAP are also operable via mail.plus.net it supports SSL/TLS encryption.

SMTP relay.plus.net support both SSL/TLS and STARTTLS encryptions.

Re: Freenetname Email Migration Debarcle short term fix?

Hejira — Mon, 26 Oct 2026 12:32:07 GMT

As stated I did feel this was a short term fix BUT!

There does seem to be some movement in the Greenby Portal (for me atleast!)
Domian has now stopped syncronising and a renewal date is displayed!
Email now has an alias to yourdomain.co.uk displayed.

It appears that the catchall address has been setback to the primary logon youdomain@freenetname.co.uk