topic Re: Frequent 'please sign-in' pop-ups in Email

Frequent 'please sign-in' pop-ups

Dalesman — Mon, 07 Sep 2026 13:36:41 GMT

Why do we get intermittent, but quite frequent, runs of 'please sign in' requests popping up, both on desktop and phone? These do resolve themselves but attempts to sign-in when these requests pop up invariably fail. This almost never happened with Plusnet but is becoming a nuisance since Greenby migration.

Apologies if there's already an answer somewhere - I've searched but not found exactly this issue.

Re: Frequent 'please sign-in' pop-ups

redsox9 — Mon, 07 Sep 2026 14:52:50 GMT

See relevant thread

Greenby log-in problems - Plusnet Community.

Re: Frequent 'please sign-in' pop-ups

Dalesman — Mon, 07 Sep 2026 15:08:14 GMT

Thanks, that is indeed the same problem.

Seems clear that it's a problem at Greenby's end - capacity? Let's hope they can up their game.

Re: Frequent 'please sign-in' pop-ups

Dalesman — Tue, 08 Sep 2026 18:59:07 GMT

The 'please sign in' messages are ridiculous at the moment. I presume this is affecting everyone, not just me?