topic Re: Nobody accepting responsibility for email problems in Email https://community.plus.net/t5/Email/Nobody-accepting-responsibility-for-email-problems/m-p/2055798#M62069 <P>We saw a few <SPAN>POP3 UIDL</SPAN> resets &amp; re-downloads of the server contents just after migration to Greenby.</P> Mon, 17 Aug 2026 12:37:51 GMT PhilipHeyes 2026-08-17T12:37:51Z Nobody accepting responsibility for email problems https://community.plus.net/t5/Email/Nobody-accepting-responsibility-for-email-problems/m-p/2055793#M62064 <P>Just one of four current email address has exhibited problems in that over recent months it has on 4 or 5 occasions&nbsp;<SPAN>suddenly re-downloaded every message still within the server's retention period. It is not occurring with webmail, can send &amp; receive OK and has exactly the same settings as other addresses set up in the client. Strongly suspect this&nbsp;to be a change/reset of the POP3 UIDLs.&nbsp; No addresses have been or are in process of going over to Greenby.&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; Have rung support with this&nbsp;</SPAN>persistent email query but apparently PlusNet no longer have the staff to resolve this clearly server-side issue. Told to just, essentially, "cross our fingers" and hope for a resolution. At the same time, am getting messages asking that I renew the contract - with two years free use of emails addresses apparently - but how can I if there is no support in place? Can see that tickets have been raised for similar things in the past but not possible now, apparently.&nbsp;&nbsp;</P> Mon, 17 Aug 2026 12:25:58 GMT https://community.plus.net/t5/Email/Nobody-accepting-responsibility-for-email-problems/m-p/2055793#M62064 borderpath 2026-08-17T12:25:58Z Re: Nobody accepting responsibility for email problems https://community.plus.net/t5/Email/Nobody-accepting-responsibility-for-email-problems/m-p/2055798#M62069 <P>We saw a few <SPAN>POP3 UIDL</SPAN> resets &amp; re-downloads of the server contents just after migration to Greenby.</P> Mon, 17 Aug 2026 12:37:51 GMT https://community.plus.net/t5/Email/Nobody-accepting-responsibility-for-email-problems/m-p/2055798#M62069 PhilipHeyes 2026-08-17T12:37:51Z Re: Nobody accepting responsibility for email problems https://community.plus.net/t5/Email/Nobody-accepting-responsibility-for-email-problems/m-p/2055824#M62085 <P>Thanks. Sounds quite optimistic that things could be reset then.</P> Mon, 17 Aug 2026 16:17:41 GMT https://community.plus.net/t5/Email/Nobody-accepting-responsibility-for-email-problems/m-p/2055824#M62085 borderpath 2026-08-17T16:17:41Z