topic Globalnet email in Email

Globalnet email

leopard99 — Mon, 10 Aug 2026 18:28:46 GMT

Hi all.

Today my forced move to BT happened, even though I was quite happy with Globalnet/plusnet. Thankfully, I’m still receiving email on my Globalnet email address through webmail and outlook. However, I’m unable to send or reply to any. It says to all email addresses that it’s not a valid email address and rejected by the server.

Do I need different settings? Please advise. I’m not techy so please keep it simple! Thanks.

Re: Globalnet email

PhilipHeyes — Tue, 11 Aug 2026 13:34:00 GMT

Typically the answer would have been use a Greenby SMTP server like mail.enmail.co ( for send / reply )
or try via Greenby webmail : https://webmail.greenby.com/

But here I don't know if this applies given the Globalnet email server : mail.globalnet.co.uk
is hosted by Plusnet, suggesting Globalnet emails are not migrated to Greenby.

It might be worth archiving or printing important emails now whilst you can see them.

Re: Globalnet email

plusnettony — Tue, 11 Aug 2026 14:31:47 GMT

Greenby hasn't moved yet, so all will continue as normal except for sending (see the previous reply).

Re: Globalnet email

leopard99 — Tue, 11 Aug 2026 19:14:07 GMT

But I still can’t send any mail so it’s not the same.