topic Re: Greenby dashboard in Email

Greenby dashboard

jkg — Sat, 08 Aug 2026 12:45:32 GMT

I seem to be fully migrated to Greenby, so I wonder if this is still the forum for me?
Notwithstanding, as I occasionally do, I go to login to my Greenby account dashboard, using a Chrome browser, I am greeted by the following:
"This server could not prove that it is greenby.com; its security certificate expired in the last day. This may be caused by a misconfiguration or an attacker intercepting your connection. Your computer's clock is currently set to Saturday, 8 August 2026. Does that look right? If not, you should correct your system's clock and then refresh this page."

Re: Greenby dashboard

MisterW — Sat, 08 Aug 2026 12:58:26 GMT

Yes, Greenby seem to have a hiccup with their certificate renewal process. The mail servers certs expired recently before they were renewed. Looks like the main portal cert has gone the same way!

Re: Greenby dashboard

jab1 — Sat, 08 Aug 2026 13:01:31 GMT

Deleted

Re: Greenby dashboard

pvmb — Sat, 08 Aug 2026 13:05:15 GMT

@MisterW wrote:

Yes, Greenby seem to have a hiccup with their certificate renewal process. The mail servers certs expired recently before they were renewed. Looks like the main portal cert has gone the same way!

Greenby - Network Status - Laravel

Re: Greenby dashboard

pvmb — Sat, 08 Aug 2026 13:12:38 GMT

@jkg

"I seem to be fully migrated to Greenby, so I wonder if this is still the forum for me?"

Depends what you want to be grousing about! 😁

Not a whole lot of point, IMO, complaining on here about how allegedly "Dreadful!" Greenby are. Then again, any tips and useful suggestions wouldn't go amiss.

But, assuming you are still with Plusnet for Broadband, why ever not? I understand some who post here are no longer even Plusnet customers.

Re: Greenby dashboard

pvmb — Sat, 08 Aug 2026 13:16:03 GMT

Meanwhile, Greenby portal seems to be operational again.

Re: Greenby dashboard

jab1 — Sat, 08 Aug 2026 13:17:26 GMT

@pvmb wrote:

@jkg

But, assuming you are still with Plusnet for Broadband, why ever not? I understand some who post here are no longer even Plusnet customers.

That is true, @pvmb

Re: Greenby dashboard

bodgerbeever — Sat, 08 Aug 2026 13:41:18 GMT

I have been with Plusnet for 20 years, trouble free and excellent service, yet I am moving to another broadband server when my contract ends in October. The sole reason is because of Greenby.com email service. Since Greenby.com took over in January this year, I have had nothing but problem after problem with them, twice they took over my computer to try to correct problems, yet problems still they persist. They even told me to go onto their website and fix my own spam problems, thats how good they are. I now get LOTS of spam every day, yet when Plusnet ran emails I had about 3 spam in 20 years. My bank along with Plusnet emails end up in spam ?. I am so fed up with them I'm leaving Plusnet. Plusnet powers that be got rid of their email service to reduce costs, yet I believe any money they save will be lost because of members moving to other broadband suppliers, like myself. BAD MOVE PLUSNET.

Re: Greenby dashboard

jab1 — Sat, 08 Aug 2026 13:50:33 GMT

@bodgerbeever Actually, it is 'BAD MOVE BT Consumer', because PN is now the 'cheap' brand of that divisions offerings, they have zero autonomy.

Re: Greenby dashboard

jkg — Sat, 08 Aug 2026 18:05:48 GMT

After clearing Chrome's cache, the page was served OK.

Re: Greenby dashboard

bodgerbeever — Sat, 08 Aug 2026 18:27:16 GMT

Thank you for your reply, but using a Mac I don't use Chrome, I use Safari. Cheers.

Re: Greenby dashboard

jab1 — Sat, 08 Aug 2026 18:37:42 GMT

Try clearing Safari's cache then, @bodgerbeever

Re: Greenby dashboard

ExForce9 — Sat, 08 Aug 2026 18:47:23 GMT

@jab1

Re: Greenby dashboard

ExForce9 — Sat, 08 Aug 2026 18:53:45 GMT

@bodgerbeever

To clear your Safari cache on a Mac without deleting your browsing history, enable the Develop menu in Safari Settings, click Develop in the top menu bar, and select Empty Caches (or press Option + Command + E). Alternatively, remove all website data via Settings > Privacy > Manage Website Data.

Empty Caches via the Develop Menu

Open Safari on your Mac.

Click Safari in the top menu bar and select Settings.

Go to the Advanced tab.

Check the box for Show features for web developers.

Close the settings window.

Click Develop in the top menu bar.

Select Empty Caches (or use the shortcut Option-Command-E).

YouTube : How to Clear Safari Cache on iMac or MacBook Without Deleting Browser History

Re: Greenby dashboard

ExForce9 — Sat, 08 Aug 2026 19:01:24 GMT

@bodgerbeever wrote:

... I am moving to another broadband server when my contract ends in October.

@bodgerbeever

Have you chosen your next ISP, or are you still researching to find where the grass is greener ? (not greenby)

Are you able to get full fibre with your new provider ?

Re: Greenby dashboard

bodgerbeever — Sat, 08 Aug 2026 21:29:50 GMT

Being disabled and in the last stages with a terminal disease and totally housebound, I am on my iMac computer using Safari 10 or more times a day, After I finish I always clear history so my cache is always empty. So thanks for trying to help.

Re: Greenby dashboard

bodgerbeever — Sat, 08 Aug 2026 21:33:12 GMT

Hi John, I clear my history after every time I use my computer, so my cache is always empty. Thanks.

Re: Greenby dashboard

Baldrick1 — Sun, 09 Aug 2026 07:35:46 GMT

@bodgerbeever wrote:

I have been with Plusnet for 20 years, trouble free and excellent service, yet I am moving to another broadband server when my contract ends in October. The sole reason is because of Greenby.com email service. Since Greenby.com took over in January this year, I have had nothing but problem after problem with them

As no other ISP offers a free Email service one must assume that the only reason for moving ISP would be to put yourself through the bother to 'punish' Plusnet for taking this action.

As you have had '20 years, trouble free and excellent service', in doing this one must hope that the transfer goes smoothly and your new ISP gives you correspondingly good service. There's an old adage that goes along the lines: one should not cut off their nose to spite their face'.

If you are unhappy with Greenby, whilst it's a pain to change email addresses, it can be done over a period. There is plenty of choice of alternative free options, or for less than £30 per year (and a bit more hassle) you can have your own personal domain and email hosting service. This can be moved to other hosting companies should you so wish without affecting the addresses..

Re: Greenby dashboard

PhilipHeyes — Sun, 09 Aug 2026 08:29:17 GMT

@Baldrick1

Changing ISP can not address concerns with Greenby, so begs the question : What is the actual gripe ?

Do remember closure of an email a/c accessed via IMAP or WebMail terminates access to the email history.

Re: Greenby dashboard

pvmb — Sun, 09 Aug 2026 08:58:27 GMT

@PhilipHeyes

"Changing ISP can not address concerns with Greenby, so begs the question : What is the actual gripe ?"

Good question. One concern that changing an email address could address is spam emails - at least temporarily(?).

But, as I have said before on here, IMO there is no real evidence (beyond coincidence) that the transfer to Greenby is the primary cause of the spam problems people now suffer after transfer to Greenby. The evidence against is that transfer to Greenby has caused no such problems for people not suffering spam issues.

Of course, as above, a change of email address - caused by a transfer to another email provider - remains one approach to stopping the spam at their current address. Personally I'd still prefer to try and solve the underlying issue, if at all possible.

"Do remember closure of an email a/c accessed via IMAP or WebMail terminates access to the email history."

One argument in favour of using POP with an email client?