topic Re: Globalnet email in Email

Globalnet email

leopard99 — Fri, 24 Jul 2026 08:16:02 GMT

Advice please. My Globalnet emails are not getting through. I’ve tried sending a test to myself to no avail. Emails sometimes come through in batches at random times. I’ve now received a letter from a gas company saying they’ve emailed and it’s bounced back undelivered. My mail box has been reduced but it makes no difference. What’s going on? Plusnet help!

Re: Globalnet email

MisterW — Fri, 24 Jul 2026 08:19:20 GMT

@leopard99

My mail box has been reduced

Have you checked the Sent, Spam & Deleted folders ? they all count towards the used space and IIRC Globalnet only provides 250MB of space

Re: Globalnet email

leopard99 — Fri, 24 Jul 2026 08:20:24 GMT

Thanks for your reply. Yes, all clear.

Re: Globalnet email

MisterW — Fri, 24 Jul 2026 08:24:31 GMT

In that case , it sounds more complicated. Contents of a 'bounce' message would be useful to see the exact reason for the non-delivery

Re: Globalnet email

leopard99 — Fri, 24 Jul 2026 08:29:11 GMT

It would be impossible to get that message from British Gas. Their letter just said bounced back.

Re: Globalnet email

MisterW — Fri, 24 Jul 2026 08:38:47 GMT

I understand that. Is it possible to get someone else, from whom it may be possible to get the bounce, to try sending to you

Re: Globalnet email

PhilipHeyes — Fri, 24 Jul 2026 08:41:18 GMT

Perhaps send a test message to Globalnet from Gmail / iCloud / Hotmail etc,
any non Plusnet related source would do to see what bounces back.

Re: Globalnet email

leopard99 — Fri, 24 Jul 2026 08:46:03 GMT

I’ve sent a text from Globalnet to another email address. That came through instantly. I’ve also just received a dozen emails to my Globalnet account including a test from last night.

Appreciate your help.

Re: Globalnet email

leopard99 — Fri, 24 Jul 2026 13:31:33 GMT

Sorry for late reply, ha d to go out.

I've sent an email from yahoo to Globalnet. It’s not bounced back but hasn’t been delivered to Globalnet.