topic Re: Cancel Greenby in Email

Cancel Greenby

JamesE — Sun, 14 Jun 2026 13:55:11 GMT

I've deleted my old Plusnet email addresses on Greenby's web site. How do I kick Greenby out altogether? I don't want bills coming through at some future date. I've no use for them any more. I've now got gmail addresses. I can't find how to do it.

Re: Cancel Greenby

jab1 — Sun, 14 Jun 2026 13:58:52 GMT

The easiest way is just to ignore any requests for payment. Are you a current Plusnet subscriber?

Re: Cancel Greenby

Dan_the_Van — Sun, 14 Jun 2026 14:19:14 GMT

@JamesE

Maybe look at https://greenby.com/ select >Billing -->Services three dots at the end of line for you email address.

or ask the Greenby help bot if that above doesn't work.

Re: Cancel Greenby

jab1 — Sun, 14 Jun 2026 14:28:52 GMT

thanks, @Dan_the_Van - I'd forgot about that.

Re: Cancel Greenby

Marsh — Sun, 14 Jun 2026 15:50:30 GMT

A different alternative is to raise a right to erasure request with Greenby so that they will remove all your data. More information can be found here

https://greenby.com/info/privacy can be found under "Your right to erasure"

Re: Cancel Greenby

PhilipHeyes — Sun, 14 Jun 2026 16:31:09 GMT

Using the Greenby portal : https://greenby.com/

Have a look at : Billing >>> Services >>> 3 dot menu >>> Cancel

I have not tried this as I do not wish to cancel any services.