topic Re: e mail down yet again in Email

e mail down yet again

aketheridge — Wed, 08 Apr 2026 07:54:42 GMT

e mail down again,have tried squirrel mail but can see emails,92 of them but cannot access them,mighty cheesed off with the migration to greenby.will migrate myself to another provider methinks

Re: e mail down yet again

plusnettony — Thu, 16 Apr 2026 10:19:26 GMT

There was a minor issue earlier today causing degraded performance. We expect a return to normal this morning.

Re: e mail down yet again

kenm — Thu, 16 Apr 2026 16:04:18 GMT

Greenby is still like watching paint dry , i sit there for ages waiting for it to open, then same again wating to show any emails ,

still sitting waiting for it downloading , then we go into refreshing , then a red box server error

IS IT JUST ME i have raised tickets to Greenby about their slowness, on a good day it can take up to 10-15 seconds to open a email, the same again to put it into trash, try to open next email but still putting last one into trash for ages.

Greenby says it must be me, as they have checked and everything is ok their end,

told me to use IN PRIVATE window to speed up, tried that but it was even slower

Tickets been open over a month now they just don't bother to come back

Re: e mail down yet again

kenm — Thu, 16 Apr 2026 19:06:21 GMT

Finally managed to get into Greenby

Composed an email ( dont send many ) to an icloud address

returned as undeliverable

tried again

rehost mx01.mail.icloud.com[17.42.251.62] said: 554
    5.7.1 [BS01] Message rejected due to local policy. Please visit
    https://support.apple.com/en-us/HT204137. Txn ID
    0bae1d9f-0a6e-4bc7-945d-d8dc3cba87c5 (in reply to end of DATA command)turned as undeliverable

Re: e mail down yet again

pvmb — Thu, 16 Apr 2026 19:30:41 GMT

@plusnettony wrote:

There was a minor issue earlier today causing degraded performance. We expect a return to normal this morning.

Aye!

"We..."

But, for the majority complaining on here it's all much simpler: "It's Greenby!" - Whatever "it" is...

Re: e mail down yet again

kenm — Fri, 17 Apr 2026 07:32:38 GMT

After earlier post of 2 attempts at sending from Greenby to icloud address both returned as undeliverable.

the recipient was waiting at other end for document (messaging by phone) that it was not received.

Luckily i also have a freebie AOL account so transferred document to there sent it , it arrived instantley

all done in a few seconds by AOL

I suppose at least i have about 18 months before i have to pay for Greenby, will it ever get better after all migrations finished ? ? ?

cannot take that chance if it does not , need to be settled somewhere better, been with Plusnet nearly 15 years , just renewed broadband best in my area, but not looking forward to having to change everything. I must admit email is not ( in my family) used as much my children all use mobiles and my grandaughters the same dont think they even have an email address

KenM

Re: e mail down yet again

plusnettony — Fri, 17 Apr 2026 07:40:35 GMT

This looks to be a similar issue to the Hotmail one raised. It's something I keep talking about and hope to see improvement on.

Re: e mail down yet again

kenm — Fri, 17 Apr 2026 07:53:40 GMT

I am only a very basic email user

I must admit the service from Greenby is disgusting and its hard work just to log in and check receipts

from ebay or amazon etc and delete all the junk/scams that arrive daily

I must admit i really feel SORRY for the people on here who cannot do anything with their service and

some of them are having to pay ! ! ! 😠

Re: e mail down yet again

kenm — Fri, 17 Apr 2026 08:10:00 GMT

Finally managed to get logged into Greenby this morning usual slowness ( I think the paints dry now )

spent minutes trying to delete 4 scam emails

YOU PERVERT I HAVE RECORDED YOU from my own address

thought they had gone been quite for a few days 😂

Re: e mail down yet again

redsox9 — Fri, 17 Apr 2026 10:43:00 GMT

@kenm wrote: YOU PERVERT I HAVE RECORDED YOU from my own address

Others have been called worse names on Greenby. It comes with the territory.