topic Re: Totalise migration to Greenby in Email

Totalise migration to Greenby

graemewa — Fri, 10 Apr 2026 08:57:44 GMT

I have read the message posted about migration (last updated in Sept last yr) and have seen a lot of trafic on these forums about some folks who have been moved but as a long standing Totalise user (Madasafish) I am concerned that I haven't seen any message at all sent to me directly (unless I missed something and I generally archive all mail in Outlook) about any migration and am concerned because this is a primary email address I have had for decades and don't want to loose it.
As I'm not a plus net coustomer directly (it I dont have any of their broadban services etc I just have the mailbox due to legacy transfers I don't want to assume that I will just be transferred but equally not being a "customer" as such I can't get any help from their phone base system as I can't give them any references to accounts so drew a blank on the phone.
Is anyone else in this situation that they havn't heard anything directly on this Greenby migration topic?

Re: Totalise migration to Greenby

PhilipHeyes — Fri, 10 Apr 2026 09:07:01 GMT

Email servers : mail.totalise.co.uk & mail.madasafish.com both appear to be on the Plusnet IPs.

Suggesting not migrated to Greenby yet,

Re: Totalise migration to Greenby

plusnettony — Fri, 10 Apr 2026 10:14:59 GMT

We've not started on MadAsAFish brands yet so no comms have gone out. We'll let you know nearer the time.

Re: Totalise migration to Greenby

Busychip — Sat, 11 Apr 2026 11:18:50 GMT

"We've not started on MadAsAFish brands yet so no comms have gone out. We'll let you know nearer the time."

Any idea roughly when these legacy MF brands will start being migrated? I have a couple of Freenetname emails and a Freenetname supplied domain name.

Appreciate that a precise date is not likely to be available, but are we talking weeks, or months away?

Re: Totalise migration to Greenby

plusnettony — Mon, 13 Apr 2026 07:27:56 GMT

We've got to give people notice, and we've not finished other batches yet, so it won't be done in the next couple of months.

Re: Totalise migration to Greenby

Busychip — Mon, 13 Apr 2026 11:06:18 GMT

Thanks for the update, plusnettony.

As a related question, am I right in thinking that the Freenetname servers still do not have SSL/TLS/Starttls encryption enabled, so still only use ports 110 and 25 for POP3 and SMTP?

Re: Totalise migration to Greenby

plusnettony — Tue, 14 Apr 2026 14:51:42 GMT

For now, please use those ports.