topic Greenby OK (out for a kip) again? in Email

Greenby OK (out for a kip) again?

redsox9 — Wed, 08 Apr 2026 06:44:56 GMT

Task xxxx@xxxx.plus.com - Receiving' reported error (0x800CCC0F) : 'The connection to the server was interrupted. If this problem continues, contact your server administrator or Internet service provider (ISP).'

Re: Greenby OK (out for a kip) again?

PhilipHeyes — Wed, 08 Apr 2026 06:53:05 GMT

MS Outlook is reporting the same for us/
The Greenby IMAP / POP3 servers are not connecting, the Plusnet SMTP server looks ok.

Re: Greenby OK (out for a kip) again?

MamaBas — Wed, 08 Apr 2026 07:42:58 GMT

I've been unable to see my incoming emails this morning. I wish Plusnet had either kept suppporting emails or chosed another outfit to take over.

Greenby is RUBBISH!

Re: Greenby OK (out for a kip) again?

MisterW — Wed, 08 Apr 2026 07:46:07 GMT

IMAP access seems to be fine here

Re: Greenby OK (out for a kip) again?

kenm — Wed, 08 Apr 2026 07:54:30 GMT

Greenby since 6am today

RC error. Login failed check your credentials

Red Box Connection to storage failed + other red box with lots of codes but dissapears to quick

Re: Greenby OK (out for a kip) again?

MisterW — Wed, 08 Apr 2026 08:12:57 GMT

IMAP access seems to be fine here

Scratch that. The proxy is ok but the greenby mail server is AWOL.

Re: Greenby OK (out for a kip) again?

pvmb — Wed, 08 Apr 2026 09:00:32 GMT

...Working again now!

Re: Greenby OK (out for a kip) again?

redsox9 — Wed, 08 Apr 2026 10:20:25 GMT

@pvmb wrote: Working again now!

Till it goes AWOL again. It seems to choose nice sunny days like we have in London today.

Re: Greenby OK (out for a kip) again?

kenm — Fri, 10 Apr 2026 07:17:18 GMT

Friday 10th April 8.15 am Greenby not loading

RC error. Login failed check your credentials

Red Box Connection to storage failed + other red box with lots of codes but dissapears to quick

Also tried OLD PLUSNET log in

Failed to connect to Imap server in Red Box

Re: Greenby OK (out for a kip) again?

PhilipHeyes — Fri, 10 Apr 2026 07:41:04 GMT

Friday 10/04/2026 08:37 also seeing Greenby mail.plus.net failing to authenticate or taking most of the 90 second time out period to do so.

Re: Greenby OK (out for a kip) again?

smallblueplanet — Fri, 10 Apr 2026 07:46:34 GMT

Getting no service from Greenby, and I've paid up! #stupid

So this morning I get no email downloaded and no viewing via webmail. I can login and see there is email sat there though as the mailboxes show data in them!

Played with AI support for a while, but there's no 'real' people there atm as it's 'outside normal working hours'!

Re: Greenby OK (out for a kip) again?

pvmb — Fri, 10 Apr 2026 07:49:19 GMT

IMAP server definitely in trouble! Can log in to Greenby webmail but can't get emails.

From experience, these things are usually sorted out after a while. No need to panic (yet!).

Re: Greenby OK (out for a kip) again?

smallblueplanet — Fri, 10 Apr 2026 07:52:11 GMT

Yeah I can now see the Ticket I started on my postmaster webmail! But I can't read it I get

"SERVER ERROR!

Could not load message from server."

ROFL, well not really, bit tedious this.

Re: Greenby OK (out for a kip) again?

MamaBas — Fri, 10 Apr 2026 07:54:47 GMT

AGAIN I'm unable to get in to see my incoming emails (or anaything else!!)

What the heck is going on? And more importantly, how can this be fixed?

Re: Greenby OK (out for a kip) again?

MamaBas — Fri, 10 Apr 2026 08:20:57 GMT

@ smallblueplanet

Have you been able to resolve this .... I am glad I have an alternative email site - which actually works. If Greenby thinks I'm going to pay for their service when the time comes THEY ARE MISTAKEN.

Re: Greenby OK (out for a kip) again?

smallblueplanet — Fri, 10 Apr 2026 08:26:04 GMT

I just got a chat reply saying: "Apologies for the inconvenience caused.

We are aware of the issue and our team is already working on a fix. Rest assured, it will be fixed asap.

Meanwhile, your patience is appreciated."

Re: Greenby OK (out for a kip) again?

smallblueplanet — Fri, 10 Apr 2026 08:27:24 GMT

Double post, sorry.

Re: Greenby OK (out for a kip) again?

kenm — Tue, 14 Apr 2026 12:35:11 GMT

We are off againTues 14/04/2026 13.30

RC error: Login failed, please check your credentials.