topic Re: IMAP set up in Outlook in Email

IMAP set up in Outlook

John_Hull — Sat, 14 Mar 2026 21:21:07 GMT

I've just got a new laptop, and I'm setting up my email again. I've never had an issue with getting Outlook to open with my FOL mailbox, but for some reason I can't get it to do it this time. The mailbox works OK, (I think the settings came across when the new laptop pulled over a backup of my old machine), but when I start up Classic Outlook, it defaults to a school governor mail box on an exchange server, and it won't let me change the default to the IMAP FOL account.

What am I doing wrong?

John

Re: IMAP set up in Outlook

redsox9 — Sat, 14 Mar 2026 22:00:29 GMT

Have you tried to configure Outlook through Control Panel -->Mail? Changes made here tend to stick.

Re: IMAP set up in Outlook

John_Hull — Sat, 14 Mar 2026 22:18:51 GMT

Yes. it comes up exactly the same. The suggestion is to disable the exchange cache, but none of the ways of doing that that Google throws up matches what I can see.

Re: IMAP set up in Outlook

John_Hull — Sat, 14 Mar 2026 22:25:57 GMT

Found what I needed!, I ignored all the advice on line and started from scratch.

File - Options- Advanced-Outlook start and exit

Seems obvious once you've found it 😒

Thanks for your help.

Re: IMAP set up in Outlook

redsox9 — Sat, 14 Mar 2026 22:41:24 GMT

Most things are obvious once found.🤗