https://community.plus.net/t5/Email/Problem-retrieving-old-password/m-p/2040069#M59128 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.plus.net/t5/user/viewprofilepage/user-id/148731">@timwest100</a></SPAN>&nbsp;</P> <P>We need to complete a security check before we can update these details for you. <A href="https://www.plus.net/contact-us/" target="_blank">Please call our team</A>, and they'll be able to help further.</P> <P>Linzi&nbsp;</P> Wed, 11 Mar 2026 08:43:48 GMT Linzi_H 2026-03-11T08:43:48Z https://community.plus.net/t5/Email/Problem-retrieving-old-password/m-p/2039791#M59018 ​"Hi, I am locked out of my legacy Freenetname account. The automated password reset tool is sending the link to the mailbox I cannot access, so I am stuck in a loop.<BR />​My account is on the AVASIN platform (SMTP: mx.avasin.plus.net). I set up the account in 2000-2002<BR />​Could a staff member please reach out so I can have my contact/recovery email updated to my Gmail address? I need to get this sorted before the Gmail POP3 fetcher stops working entirely. Mon, 09 Mar 2026 18:46:23 GMT https://community.plus.net/t5/Email/Problem-retrieving-old-password/m-p/2039791#M59018 timwest100 2026-03-09T18:46:23Z https://community.plus.net/t5/Email/Problem-retrieving-old-password/m-p/2040069#M59128 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.plus.net/t5/user/viewprofilepage/user-id/148731">@timwest100</a></SPAN>&nbsp;</P> <P>We need to complete a security check before we can update these details for you. <A href="https://www.plus.net/contact-us/" target="_blank">Please call our team</A>, and they'll be able to help further.</P> <P>Linzi&nbsp;</P> Wed, 11 Mar 2026 08:43:48 GMT https://community.plus.net/t5/Email/Problem-retrieving-old-password/m-p/2040069#M59128 Linzi_H 2026-03-11T08:43:48Z