topic Re: Closing down my email in Email

Closing down my email

Dogswotzitz — Tue, 10 Mar 2026 15:51:22 GMT

Hoping that I can get some advice here about closing down my accounts.

I have a legacy email account which I and my partner don’t use much any more. It hasn’t yet been migrated to Greenby and the last few months we have also both noticed the big increase in spam.

We’ve been actively removing the plusnet email addresses from every site we had used in the past, to the point where we think we can safely shut down the plusnet emails and not bother with the migration to Greenby.

We use Apple products only …iPhones, Mac and iPad so we’ve moved any old emails that we need to keep into folders in the “on my Mac” section of the Mail app.

Since I believe these accounts are POP3 is there anything else we should do before requesting the accounts be closed?

Thanks in advance for your help

Re: Closing down my email

jab1 — Tue, 10 Mar 2026 16:51:38 GMT

@Dogswotzitz If the accounts have not yet been migrated, I understand you should get an email notifying you of the intention to move them at least 30 days in advance, which I think gives you the option to decline the move, and therefore effectively closes the accounts.

Re: Closing down my email

Dogswotzitz — Tue, 10 Mar 2026 17:05:22 GMT

Thanks John

That will save me a job then.

If I’ve already saved emails to folders in the On my Mac section, should they now be safe so when the account is closed I won’t lose them?

Re: Closing down my email

jab1 — Tue, 10 Mar 2026 17:15:24 GMT

Is the Mac mail program st to POP or IMAP? To be honest, I can't answer that with any degree of certainty as I don't use a Mac.

Re: Closing down my email

Dogswotzitz — Tue, 10 Mar 2026 17:25:02 GMT

It’s set to POP by default. I’m pretty sure that means they’re downloaded from the server and saved. Just double checking really.

Re: Closing down my email

PhilipHeyes — Tue, 10 Mar 2026 17:57:08 GMT

If you do allow the email to migrate to Greenby, the Greenby portal has options to either :

1) Disable all email accounts.

2) Close the Greenby a/c ending your access to that service.

Re: Closing down my email

Dogswotzitz — Tue, 10 Mar 2026 19:57:14 GMT

Thanks Philip