topic Inbox name too long in Email

Inbox name too long

John651 — Mon, 23 Feb 2026 18:18:16 GMT

Ever since the upgrade, both my wife and my inbox now have over 600 inboxes. They seem to be automatically multiplying, so getting sync problems in OUTLOOK. I see these in the WEB mail version as well.

It starts with INBOX 1, then I have INBOX 11 , then INBOX 111 and so on until the message below.

Mailbox name too long (0.001 + 0.000 secs). (.INBOX 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1.)

How do I delete these, as I don't seem to be able to mass select?

Regards

John

Re: Inbox name too long

plusnettony — Tue, 24 Feb 2026 12:06:18 GMT

I can raise this for you, before I do though, have you tried to remove your profile in Outlook and see if the problem still exists in webmail before re-adding your Outlook profile?

Re: Inbox name too long

John651 — Tue, 24 Feb 2026 16:39:41 GMT

I have removed my account, checked the WEB email, and the inboxes with 1111 etc are still there. I have reinstated my account in OUTLOOK and the inboxes with 1111 etc are still there. So no change.

Re: Inbox name too long

plusnettony — Wed, 25 Feb 2026 08:37:00 GMT

Can you PM me your username please, I'll then raise it to Greenby for you.

Re: Inbox name too long

John651 — Thu, 26 Feb 2026 09:46:30 GMT

PM has been sent. Thanks