topic Re: Unable to access webmail in Email

Unable to access webmail

Stilli — Fri, 06 Feb 2026 07:40:45 GMT

I cannot access Webmail this morning, getting the following erroe:

CONFIGURATION ERROR

config.inc.php was not found.
Please read the INSTALL instructions!

What INSTALL instructions?

MamaBas — Fri, 06 Feb 2026 07:55:21 GMT

I'm getting the same this morning ...... I don't know how to contact Greenby

HELP!!!

MisterW — Fri, 06 Feb 2026 08:08:35 GMT

webmail.greenby.com works fine but webmail.plus.net gives the config error

Strange as they both refer to the same server

Someone's messed up a configuration somewhere...

Dan_the_Van — Fri, 06 Feb 2026 08:07:52 GMT

Which url are you using https://webmail.plus.net/ ?

MamaBas — Fri, 06 Feb 2026 11:10:55 GMT

It's now up and running again!!!

Stilli — Mon, 09 Feb 2026 13:52:46 GMT

Thanks Dan, all fixed now.

balvack2 — Wed, 11 Feb 2026 16:30:38 GMT

When I asked how to access webmail following the migration to Greenby, I was advised to carry on using https://webmail.plus.net/