topic Re: Urgent. My aliases email are now bouncing, no migration promises broken in Email

Urgent. My aliases email are now bouncing, no migration promises broken

insussex — Thu, 18 Dec 2025 22:34:22 GMT

I've been made aware that most of my alias addresses are now bouncing emails.

This is now having a detrimental effect on me and my circumstances.

Plusnet promised that all our mailboxes would be preserved. I've not been migrated and I'm worried I won't get the email because nothing will be working,

This is absolutely hell

Re: Urgent. My aliases email are now bouncing, no migration promises broken

Christopher_G — Sat, 20 Dec 2025 08:48:23 GMT

Hi @insussex

Is this affecting all users trying to email you? Are you able to test it from another email address? I've sent you a private message, any further information should help us figure out what is causing the problem.

Thanks

Chris