topic Re: Email Migration in Email

Email Migration

Flynnstone — Tue, 02 Dec 2025 20:56:57 GMT

Having had problems accessing my mail on Greenby I am now glad to say all is well and account is working. The problem was with Safari on my Ipad, even though I could log onto my account, I could not access the email. Now using Chrome on my IPad and Edge on the lap top, I am successful in accessing both mail boxes. Might be useful for somone.

Re: Email Migration

Linzi_H — Thu, 04 Dec 2025 10:14:09 GMT

Hi @Flynnstone

Welcome to the Community.

Thanks so much for sharing this with everyone!

Linzi

Re: Email Migration

Townman — Tue, 09 Dec 2025 11:57:08 GMT

@Flynnstone

How old is the iPad / what iOS version? There are many websites which do not work on older iPads from which there are no current iOS updates.

You experience becomes more helpful with a clearer context of your issues.

Re: Email Migration

Flynnstone — Wed, 10 Dec 2025 19:09:37 GMT

Hi Townman

I am using iPad 7th generation… IOS 18.7.2

Re: Email Migration

Townman — Thu, 11 Dec 2025 09:14:13 GMT

Which website is giving you difficulties and exactly what are they (what do you mean by “could not access”)?

webmail.plus.com is the same as it’s always been and works fine in safari
webmail.greenby.com I have not tried

Which email brand?

Default or secondary mailbox?

Re: Email Migration

Flynnstone — Fri, 12 Dec 2025 17:17:05 GMT

greenby.com is the web site I was referring to when trying to to access force9 email after migration. Using Safari on my IPad I could log onto the web site greenby.com but could not open webmail for the two mailboxes I have.
However using chrome on the IPad I have no problems accessing the webmail on greenby.com