topic Re: Will E-mail redirects still work after Greenby migration? in Email

Will E-mail redirects still work after Greenby migration?

Byron — Tue, 04 Nov 2025 16:08:34 GMT

I tend to use "example@plusnetusername.plus.com" as e-mail redirects to the preferred e-mail addresses of the users (including my own), nearly always an external e-mail provider e.g. proton, tuta, gmail etc...

This feature would like to be kept as many external website logins requiring e-mail address, use the ...plus.com addresses.

I haven't seen any assurances that the forwarding / redirect service will be preserved after the migration - will redirects as set-up be preserved, and if so, will redirects be ported to greenby and also be managed there?

Re: Will E-mail redirects still work after Greenby migration?

Townman — Tue, 04 Nov 2025 16:26:03 GMT

@Byron

A warm welcome to the forums.

The in principle answer to your question is "Yes". I have inspected one of the test migration accounts and seen the redirections configured and configured new ones. So in principle the set-up is preserved.

Re: Will E-mail redirects still work after Greenby migration?

Byron — Tue, 04 Nov 2025 22:02:01 GMT

Many thanks for the reassurances.

Yes, "See you there" 😁

Re: Will E-mail redirects still work after Greenby migration?

Townman — Tue, 04 Nov 2025 22:03:21 GMT

Following the resolution of a gremlin late today, I have just finished a re-test and can confirm that aliases and redirects and catchall appear to be working as would be expected.

Re: Will E-mail redirects still work after Greenby migration?

ajokubo — Tue, 11 Nov 2025 13:53:37 GMT

Hello,

is this 100% confirmed?

The question is whether redirects setup on plusnet mail will be migrated to greenby mail

I for example have hundreds of redirects created over 20 years being plusnet client, I definitely don't want spend hours going to various sites I have registered with different adress i.e. < something > @myname.force9.co.uk

Could you please confirm redirects will be migrated to greenby.

Thank you

Andre

Moderator's note:
Please note hat cross-posting is not allowed as per Forum rules. The duplicate has been removed

Re: Will E-mail redirects still work after Greenby migration?

Townman — Tue, 11 Nov 2025 16:52:29 GMT

The will be migrated.