IMAP Mailbox Initially Empty After Transfer to Greenby?

plusnettony — Wed, 03 Sep 2025 13:36:00 GMT

Customers that use IMAP (where a copy of email is retained on the server) to view email via a client (such as Microsoft Outlook) may need to re-synch their email, or wait around 24 hours for email to be seen once migration to Greenby is complete.

Configuring a new client, such as Thunderbird will re-start the download process and thus emails will be instantly viewable in the new client.

Moderator's note:
Title modified.

Re: Greenby transfer - IMAP users

Townman — Wed, 03 Sep 2025 12:54:14 GMT

Following migration, email should be accessible immediately via the webmail client ... whilst your chosen IMAP email client does whatever it needs to, with the new mail server.

topic IMAP Mailbox Initially Empty After Transfer to Greenby? in Email

IMAP Mailbox Initially Empty After Transfer to Greenby?

Re: Greenby transfer - IMAP users