topic Re: No email this morning in Email

No email this morning

GoSquirrel — Wed, 27 Aug 2025 06:17:27 GMT

Hi All,

I can't connect to my email through either Outlook client or webmail (all devices).

Anyone else having the same issue?

The client can't access server stating password/user incorrect and the webmail page (Google Browser) will not sign in at all, stating "Invalid request, no data was lost"

I'm a legacy Freenetname account, not sure that makes a difference here?

Regards

David

Re: No email this morning

jab1 — Wed, 27 Aug 2025 06:16:05 GMT

Issue reported elsewhere - it will get sorted.

Re: No email this morning

GMR1 — Wed, 27 Aug 2025 06:35:39 GMT

I am also getting a "cannot connect to server issue" on Outlook with error code Ox800CCC0E. Extremely annoying. Glad that someone has reported it. Anyone know when it will be fixed?

Re: No email this morning

jab1 — Wed, 27 Aug 2025 06:37:27 GMT

@GMR1 How long is a piece of string?

Re: No email this morning

GMR1 — Wed, 27 Aug 2025 06:49:50 GMT

That's reassuring.

Re: No email this morning

jab1 — Wed, 27 Aug 2025 06:51:21 GMT

Very sorry, but until they identify the issue...

Re: No email this morning

GMR1 — Wed, 27 Aug 2025 06:52:44 GMT

I understand. Thanks for taking the trouble to reply. I have been a Plusnet customer for many years so I'm used to the ups and downs with the broadband and email service.

Re: No email this morning

quelquod — Wed, 27 Aug 2025 06:55:03 GMT

Same here - same old - imap.force9.net not responding.

Sigh!

Re: No email this morning

dalegilbert — Wed, 27 Aug 2025 07:05:55 GMT

Incoming email isn’t coming through and unable to send email. Able to log onto webmail.

Re: No email this morning

Seahornet1 — Wed, 27 Aug 2025 07:24:52 GMT

I had the same problem, but for info', it's just come back to life again. Everyone else back too...?

Re: No email this morning

GoSquirrel — Wed, 27 Aug 2025 07:35:54 GMT

Back on here - thanks team.

Re: No email this morning

ebforum — Wed, 27 Aug 2025 07:34:08 GMT

All working for me too.

Good swift problem resolution Plusnet, thanks.

Re: No email this morning

jab1 — Wed, 27 Aug 2025 07:34:35 GMT

Sending works, but incoming still a tad iffy.

Re: No email this morning

MisterW — Wed, 27 Aug 2025 07:40:13 GMT

I'm told the issue has been identified and largely solved , although a few people are still reporting problems (mainly with webmail I believe)