Unable to make a new folder

kenm — Tue, 22 Jul 2025 14:04:12 GMT

go thru usual sequence for creating a new folder in email

insert name for new folder when i click save then get red message

" an error occurred while saving "

also my folder name is now a blue highlighted name

have attempted closing and trying again no difference

Kenm xxxx@xxxx.plus.com

Re: Unable to make a new folder

kenm — Tue, 22 Jul 2025 14:48:07 GMT

Just tried again and a second box has now appeared under the name of folder box

clicked in their also for inbox all worked well

where did the second box go to earlier

Kenm