topic Re: Can I keep Plusnet email if I leave Plusnet in Email

Can I keep Plusnet email if I leave Plusnet

materialman — Wed, 16 Jul 2025 21:22:37 GMT

My contract is up for renewal, but I think I will have to leave Plusnet due to there not being provision for phone. I realise the traditional copper lines are being turned off and this to be complete by 2027 (I think). But in the meantime Plusnet are not offering a "landline" of any type.

So to the subject, if I do leave can I keep Plusnet email at least until I can transfer all usages to a non ISP reliant email address.

Thank you.

Re: Can I keep Plusnet email if I leave Plusnet

Townman — Wed, 16 Jul 2025 22:39:16 GMT

Email services are in the process for f being migrated to a new hosting service. If you change ISPs after your mail service has been migrated, you can keep it.

If you change ISP before that happens, you’ll lose it.

Re: Can I keep Plusnet email if I leave Plusnet

materialman — Thu, 17 Jul 2025 23:05:34 GMT

Thank you. It seems Plusnet are just a connection to the internet service if they are neither providing means to have a phone service like other's Digital Voice, and now not even hosting their own email. Seems odd for an ISP as it will just be the bare minimum. Are they winding business down?

Re: Can I keep Plusnet email if I leave Plusnet

Townman — Fri, 18 Jul 2025 00:44:52 GMT

No, not at all.

They are adapting to what the growing “butterfly” centric (younger?) consumer wants - a service with no extras as cheap as chips.

It is thought (was determined by survey) that there is a waning demand for fixed line voice services, given the vast majority of folks have mobile phones these days. Granted a good chunk of older folks do not … for them EE and BT is seen as the solution.

As for email the original email with the ISP model has been seen as a restriction to butterfly behaviour at each control anniversary, inhibiting the option of flying away to an alternative ISP.

These days an eye watering number of people readily opt to share all of their emails with web search engine and advertisement placement vendors rather than keeping their private emails on a private email platform.

The world has gone mad, going around in circles start as a niche provider, build the product offer up to an all you’ll ever need multi-play provider … then knock it back to being a single offer niche player.

Sadly it is the BT way. They started doing just fixed line telephones. They then implemented an internet capability, added TV, built a successful mobile phone network (O2) … then flogged off bits of that … and a few years later the acquired EE so that they could have a mobile provider again.