topic Re: Free-online server not sending emails from outlook in Email

Free-online server not sending emails from outlook

Thenuttytart — Wed, 02 Jul 2025 20:31:02 GMT

My outlook has just started refusing to send emails (last 3 days).

Task 'Jayne@thenuttytart.free-online.co.uk - Sending' reported error (0x800CCC78) : 'Cannot send the message. Verify the email address in your account properties. The server responded: 550 <jayne@thenuttytart.free-online.co.uk> sender domain rejected (blacklisted by local policy)'

I checked settings and they haven't changed. My sent items don't have the email in I tried to send. Tried 2 email addresses (both gmail accounts).

Anyone know what's happening?

Thanks

Re: Free-online server not sending emails from outlook

Townman — Wed, 02 Jul 2025 21:38:10 GMT

Use the email server diagnostics (see the link below) to check your settings.

Re: Free-online server not sending emails from outlook

Dan_the_Van — Thu, 03 Jul 2025 07:06:46 GMT

@Thenuttytart

I have tested using Outlook 365 sending from free-online to gmail and yahoo, I did not encounter any issues.

Have you had a chance to the use the email diagnostic as suggested by @Townman ?

The email diagnostic also details the correct client settings.

Re: Free-online server not sending emails from outlook

Thenuttytart — Thu, 03 Jul 2025 11:33:50 GMT

Thank you both - I will try the email diagnostic after work as it's a bit complicated for a simpleton like me 😄