topic Using my own domain email in Email

Using my own domain email

fishtank — Thu, 05 Jun 2025 10:24:22 GMT

I have my PN mailboxes set with 'mail-pn' and 'relay-pn' and the relevant ports in my mail client.

If I have my own domain with its pop3 email and a new address entry in my mail client set up to its nameservers and ports, that should just work, yes?

The different nameservers and ports won't cause problems as long as I don't send/get any PN mail at the same time?

Re: Using my own domain email

Townman — Thu, 05 Jun 2025 12:38:41 GMT

Not sure that I understand your question. Looking at the email server connection diagnostic (see the link below) will give you all of the correct settings to use in your email client.

What your email address is and what the mail server names and userID are, might not be what an email client assumes them to be. Consider the following...

Plusnet account williamson
Mailbox Fred
Domain name bills-family.co.uk where this domain is hosted by Plusnet on the williamson account

Setting that up under the "I think I know all the answers" 'new' Outlook email it will configure as follows...

Email address fred@bills-family.co.uk
User Name fred@bills-family.co.uk
Inbound mail server will attempt
- imap.bills-family.co.uk
- pop3.bills-family.co.uk
- mail.bills-family
Outbound mail server will attempt
- smtp.bills-family.co.uk
- mail.bills-family.co.uk

That is just not going to work because...

There are no DNS entries provided for mail servers with the domain hosting configuration
Even if there were, if encryption is set, those domain names will not be in the security certificates

'New' Outlook is a pig to configure, as each time to attempt to correct a setting, all of them are returned to its unhelpful guess work. The diagnostic tool proves all of the correct information for configuring the servers in an email client.

In respect of a *.plus.com email service, the connection will authenticate using any of...

email address
- fred@williamson.plus.com
- fred@bills-family.co.uk
account name
- williamson (if the default mailbox)
- williamson+fred (if any other)

Re: Using my own domain email

fishtank — Thu, 05 Jun 2025 15:36:31 GMT

Townman wrote: "Not sure that I understand your question."

Me: not sure I understand your reply

First, in another tab I have the diag link you suggested open but untried.

Second, Outlook the mail client is not involved.

If my normal PN mail is me@onlyme.plus.com then that is used when I want to send/get mail for _that_ PN account and it has the protocols 'relay' and 'mail' and ports set in the mail client.

I can see that because I'm wanting to get/send for _PN_ account that the authentication wants the correct username.

For an outside domain the 'relay' and 'mail' in the mail client are totally different, as is the username and password obviously, and the other end knows what to expect..

My thinking is the nameservers tell the PN routing - for want of a better phrase - that this email stream has _nothing_ to do with the PN email and the actual PN account holder, and is for another place entirely.

I'm humble enough to know if I'm wrong so be it and gladly accept correction.

Re: Using my own domain email

fishtank — Thu, 05 Jun 2025 15:53:10 GMT

Just an addendum. Trying the diagnose thing didn't work. I chose 'Other', put in the name then chose 'PlusNet'

Nothing went to my clipboard. I retried doing my name last and keying [enter], still nothing.

The example box below that suggests I could do a manual 'curl' entry with correct bits. Alas I do not have 'curl' installed.

Re: Using my own domain email

Townman — Thu, 05 Jun 2025 16:19:50 GMT

Commands are copied to the clipboard, after clicking OK ... except with Firefox, hence it not being supported.

So not a Windows platform? As per the instructions, you might need to install curl in some environments.

@Dan_the_Van - are you able to offer guidance on installing curl on a non-windows environment please?

Re: Using my own domain email

Dan_the_Van — Thu, 05 Jun 2025 16:37:18 GMT

@Townman

I should hopefully be able to give some guidance @fishtank what is your chosen OS?

EDIT:

Alas I do not have 'curl' installed

For non microsoft systems the command will be curl NOT curl.exe

Re: Using my own domain email

fishtank — Fri, 06 Jun 2025 11:28:46 GMT

Townman wrote: "So not a Windows platform? As per the instructions, you might need to install curl in some environments."

Thank you for replies and excuse me for late response.

Here is the modified output from curl.

curl -v pop3://mail.plus.net -u 123456
Enter host pwd for user 123456
Trying 217.46.26.28:110
Connected to mail.plus.net [217.46.26.28] port 110 [#0]
OK pop3 perditon ready on mail.plus.net 00029e22
CAPA
ok Capability list follows, mate
UIDL
USER
.
USER 123456
OK USER 123456 set, mate
PASS 'mypwd'
ok logged in
LIST
OK pop3 clients that break here, they violate STD53
0 0 0
Connection #0 to host mail.plus.net left intact

My saying didn't understand your first reply was about all the names and authentication stuff and using Outlook.

Doing the curl again with a known outside email hoster and using made-up username gave some extra capitalised words below the 'CAPA' but it logged into the pop3 and of course couldn't find the user so logged out and just said 'Authenticate failed'

Re: Using my own domain email

Townman — Fri, 06 Jun 2025 14:46:23 GMT

That was a successful connection to an empty mail box.

Re: Using my own domain email

fishtank — Fri, 06 Jun 2025 21:42:15 GMT

@Townman wrote:

That was a successful connection to an empty mail box.

Err, which? My own with the detail, or the outside domain?

And if not empty? OK I'll send a msg to my example and redo the curl.

Re: Using my own domain email

Townman — Fri, 06 Jun 2025 21:56:51 GMT

The mailbox you put into the CURL logon details.

Re: Using my own domain email

fishtank — Fri, 06 Jun 2025 22:06:32 GMT

So I sent a msg and obviously did not use the client to get it Did the curl again and...

still the same output.

Your "The diagnostic tool proves all of the correct information for configuring the servers in an email client."

Is the GUI thing which won't work under Firefox doing anything different? As I said previously, it seems the box below that with the naked curl commands is the same underlying the GUI.

I got a msg you've just posted so.. this is me back in EDIT mode. I still don't get it You've just said "the mailbox you put in..." but _which_ when you say "an empty mailbox" the example I posted was my own?

Now if it is _my_ mailbox you mean I've sent it a msg so it's not empty and the CURL is giving the exact same detail.