topic Re: Freenetname emails not sending in Email

Freenetname emails not sending

SneakyPete — Thu, 01 May 2025 07:32:22 GMT

Can anyone explain in PLAIN English, how to set up server connections so that I can send emails through Samsung Mail on android without getting failed sends?
Thankyou.

Re: Freenetname emails not sending

Townman — Thu, 01 May 2025 10:34:56 GMT

Try again as was set up.

Re: Freenetname emails not sending

jhollin — Thu, 01 May 2025 10:56:48 GMT

We have the same problem since Tuesday.

Any idea which,

Server Name

Port

Connection Security

Authentication Method

May work, I have been going round in circle for some time. We now receive ok

Thanks Kim

Re: Freenetname emails not sending

fairmaiden — Thu, 01 May 2025 11:08:03 GMT

Hi, Freenetname emails not sending since yesterday.... keeps asking me for username/password (in a loop).

Have tried resetting my router (which is via a Vodafone dongle card), changing port number all to no avail.

I can log in online to my account via Plusnet webmail.

This happens every couple of years or so - not sure how far boards go back to see messages/solutions.

Any help gratefully received.

Re: Freenetname emails not sending

Townman — Thu, 01 May 2025 11:21:02 GMT

There were a series of problems until around 9am today, when mitigation for the issues was put in place.

Server settings (and test diagnostics) as as below...

Brand: Freenetname
Preferred userID: Email Address
Encryption supported: No

IMAP: mail.freenetname.co.uk port: 143
POP3: mail.freenetname.co.uk port: 110
SMTP: smtpmail.freenetname.co.uk port: 587

curl.exe -v imap://mail.freenetname.co.uk -u userID
curl.exe -v pop3://mail.freenetname.co.uk -u userID
curl.exe -v smtp://smtpmail.freenetname.co.uk:587 -u userID

The above cURL commands can be pasted into a Terminal (POWERSHELL) window, replacing userID with your email address. When prompted, type your password and press enter - note it is not echoed back to the console.

DO NOT post the full details of the output here which might contain your credentials in either / both plain and encrypted text, the latter being easily decypted.

The end of the output will indicate success or failure and why.

Re: Freenetname emails not sending

SneakyPete — Thu, 01 May 2025 20:15:08 GMT

Not sure if this is useful...

~ $ [200~IMAP: mail.freenetname.co.uk port: 143 POP3: mail.freenetname.co.uk port: 110 SMTP: smtpmail.freenetname.co.uk port: 587 curl .exe -v imap://mail.freenetname.co.uk -u <Redacted>.org.uk
[200~IMAP:: command not found
~ $ curl .exe -v pop3://mail.freenetname.co.uk -u xxx@xx.org.uk
Enter host password for user 'xxx@xx.org.uk':
* Could not resolve host: .exe
* shutting down connection #0
curl: (6) Could not resolve host: .exe
* Host mail.freenetname.co.uk:110 was resolved.
* IPv6: (none)
* IPv4: 212.159.9.233, 212.159.8.233
* Trying 212.159.9.233:110...
* Connected to mail.freenetname.co.uk (212.159.9.233) port 110
< +OK Hello there.
> CAPA
< +OK Here's what I can do:
< TOP
< USER
< LOGIN-DELAY 10
< PIPELINING
< UIDL
< IMPLEMENTATION Courier Mail Server
< .
> USER xxx@xx.org.uk
< +OK Password required.
> PASS curl .exe -v smtp://smtpmail.freenetname.co.uk:587 -u xxx@xx.org.uk
-ERR Login failed.
* Access denied. -
* closing connection #1
curl: (67) Access denied. -
~ $

Moderator's note:
Personal information removed from a public forum (to an area that staff can see).

Re: Freenetname emails not sending

fairmaiden — Thu, 01 May 2025 14:21:23 GMT

This worked for me - I don't seem to have a green button (but that is for another day!) - thanks!

Re: Freenetname emails not sending

Townman — Thu, 01 May 2025 14:29:51 GMT

@fairmaiden thank you - the green button only appears for the topic owner - in this case @SneakyPete

@SneakyPete - you should only run the cURL command, not the whole of the configuration detail. Further in your environment the console appears to be treating the next command as the password for the one prior. Try pasting one line at a time.

What environment are you running these in?

Re: Freenetname emails not sending

SneakyPete — Thu, 01 May 2025 14:37:15 GMT

TBH I'm working above my pay grade in Termux (Terminal not available on my Samsung).
Copy/paste is flaky and not helping.

Re: Freenetname emails not sending

Townman — Thu, 01 May 2025 14:46:03 GMT

A little tedious to type, but at least you are in control.

Re: Freenetname emails not sending

SneakyPete — Thu, 01 May 2025 20:17:19 GMT

In addition, the cURL command gives me...

$ cURL .exe -v imap://mail.freenetname.co.uk -u <Redacted>.org.uk
No command cURL found, did you mean:
Command col1 in package byobu
Command c in package c-script
Command calc in package calc
Command cava in package cava
Command ca65 in package cc65
Command cccc in package cccc
Command ccls in package ccls
Command ccat in package ccrypt
Command ceu in package ceu-lang
Command cfm in package cfm
Command cgdb in package cgdb
Command csc in package chicken
Command ciso in package ciso
Command c++ in package clang
Command cmus in package cmus
Command ccr in package codecrypt
Command cbc in package coinor-cbc
Command clp in package coinor-clp
Command colm in package colm
Command [-Censored-] in package convertlit
Command cook in package cookcli
Command cat in package coreutils
Command cpio in package cpio
Command cppi in package cppi
Command croc in package croc
Command csol in package csol
Command curl in package curl
Command cvs in package cvs
Command cmp in package diffutils
Command c44 in package djvulibre
Command clef in package geth-utils
Command cobc in package gnucobol
Command chem in package groff
Command cjxl in package libjxl-progs
Command comp in package mailutils
Command csc in package mono
Command comp in package nmh
Command cpan in package perl
Command cct in package proj
Command ci in package rcs
Command chsh in package termux-tools
Command ctie in package texlive-bin
Command cal in package util-linux
Command cu in package uucp
Command cvlc in package vlc

Moderator's note:
Personal information removed from a public forum (to an area that staff can see).

Re: Freenetname emails not sending

Townman — Thu, 01 May 2025 14:50:36 GMT

Probably case sensitive should be all lower case - alternatively curl needs to be installed if not available. Android is so alien!!

Also if you can be quick, redact your personal details from the above post.

PS: Also on Android .exe might not be required. The commands I pasted were the windows versions.

Re: Freenetname emails not sending

SneakyPete — Thu, 01 May 2025 15:11:51 GMT

Yeah dammit, I spotted that, can't change it.

Re: Freenetname emails not sending

SneakyPete — Thu, 01 May 2025 15:19:03 GMT

Latest..

~ $ curl -v imap://mail.freenetname.co.uk -u xxx@xx.org.uk
Enter host password for user 'xxx@xx.org.uk':
* Host mail.freenetname.co.uk:143 was resolved.
* IPv6: (none)
* IPv4: 212.159.9.233, 212.159.8.233
* Trying 212.159.9.233:143...
* Connected to mail.freenetname.co.uk (212.159.9.233) port 143
< * OK [CAPABILITY IMAP4rev1 UIDPLUS CHILDREN NAMESPACE THREAD=ORDEREDSUBJECT THREAD=REFERENCES SORT QUOTA IDLE ACL ACL2=UNION] Courier-IMAP ready. Copyright 1998-2011 Double Precision, Inc. See COPYING for distribution information.
> A001 CAPABILITY
< * CAPABILITY IMAP4rev1 UIDPLUS CHILDREN NAMESPACE THREAD=ORDEREDSUBJECT THREAD=REFERENCES SORT QUOTA IDLE ACL ACL2=UNION
< A001 OK CAPABILITY completed
> A002 LOGIN xxx@xx.org.uk
< A002 OK LOGIN Ok.
> A003 LIST "" *
< * LIST (\HasNoChildren) "." "Spam"
* LIST (\HasNoChildren) "." "Spam"
< * LIST (\HasNoChildren) "." "Sent"
* LIST (\HasNoChildren) "." "Sent"
< * LIST (\HasNoChildren) "." "Drafts"
* LIST (\HasNoChildren) "." "Drafts"
< * LIST (\HasNoChildren) "." "Trash"
* LIST (\HasNoChildren) "." "Trash"
< * LIST (\Marked \HasNoChildren) "." "INBOX"
* LIST (\Marked \HasNoChildren) "." "INBOX"
< A003 OK LIST completed
* Connection #0 to host mail.freenetname.co.uk left intact
~ $

Re: Freenetname emails not sending

SneakyPete — Thu, 01 May 2025 15:35:08 GMT

Lastly...

~ $ curl -v smtp://smtpmail.freenetname.co.uk:587 -u
Enter host password for user ' ':
* Host smtpmail.freenetname.co.uk:587 was resolved.
* IPv6: (none)
* IPv4: 212.159.8.233, 212.159.9.233
* Trying 212.159.8.233:587...
* Connected to smtpmail.freenetname.co.uk (212.159.8.233) port 587
< 220 avasout-peh-004 smtp smtp-proxy.plus.net
> EHLO localhost
< 250-avasout-peh-004 hello [82.219.222.114], pleased to meet you
< 250-HELP
< 250-AUTH LOGIN PLAIN
< 250-SIZE 104857600
< 250-PIPELINING
< 250-8BITMIME
< 250 OK
> AUTH PLAIN
< 334
> <Redacted>
< 235 ... authentication succeeded
> HELP
< 214-This is smtp ESMTP service help
214-This is smtp ESMTP service help
< 214-To contact postmaster send email to postmaster@plus.com.
214-To contact postmaster send email to postmaster@plus.com.
< 214-For local information send email to Postmaster at your site.
214-For local information send email to Postmaster at your site.
< 214 end of HELP info
214 end of HELP info
* Connection #0 to host smtpmail.freenetname.co.uk left intact
~ $

Moderator's note:
Personal information removed (to an area staff can see) as per Forum rules.

Re: Freenetname emails not sending

Townman — Thu, 01 May 2025 15:36:34 GMT

@Baldrick1

That was swift - thank you!

Re: Freenetname emails not sending

Townman — Thu, 01 May 2025 15:45:04 GMT

@SneakyPete

So getting back to the original question, all those settings should work for you. There is a possibility that they might not have worked before 9am today when a number of mitigation measures where applied.

Re: Freenetname emails not sending

SneakyPete — Thu, 01 May 2025 16:21:38 GMT

Sadly, still getting..

This is an automatically generated Delivery Status Notification.

Delivery to the following recipients failed permanently:

* xxxxxxxxxx@gmail.com

Reason: A message that you sent to the following recipient could not be delivered due to a permanent error. ** The remote server ?? responded with: ** xxxxxxxx@gmail.com ??:?? This message was created automatically by mail delivery software on the server .

Re: Freenetname emails not sending

Townman — Thu, 01 May 2025 16:29:53 GMT

That is an entirely different issue, most probably to do with Gmail.

First things first - can you send and email to yourself and receive it back? If yes, then both outbound and inbound are configured correctly.

After that instead of sending to fred@gmail.com send to fred@googlemail.com. They are same with the exception that the latter is not bashed by Gmail's draconian anti-delivery measures directed toward free email users.

Re: Freenetname emails not sending

SneakyPete — Thu, 01 May 2025 16:43:11 GMT

I can send to myself but any other address gets the error message regardless of destination