topic Re: outgoing emails to gmail in Email

outgoing emails to gmail

GlassySue — Fri, 07 Mar 2025 19:44:09 GMT

I have a legacy Madasafish email address ending with icscotland.net Over the last week I have noticed issues with receiving and sending emails. I am not abe to send and receive emails but cannot sent to gmail accounts. My account is a standalone so no plus net domain, or ano other for that matter. I have adjusted varous server settings as suggested but this is still not working. Any help would be appreciated

Re: outgoing emails to gmail

jab1 — Fri, 07 Mar 2025 20:07:26 GMT

@GlassySue Are you still with Plusnet?

Re: outgoing emails to gmail

MisterW — Fri, 07 Mar 2025 20:43:00 GMT

@GlassySue this thread https://community.plus.net/t5/Email/Cannot-send-to-gmail-addresses/td-p/1934005 probably explains why you have a problem sending to Gmail. I suspect the icscotland.net visp domain doesn't have SPF or DKIM . If that's the case then I'm afraid you probably need to consider an alternative email provider.

One thing that MIGHT just work is to replace the gmail.com with Google mail.com in the. destination address. They reference the same mailbox but the checks on Google mail addresses can be less stringent

Re: outgoing emails to gmail

jab1 — Fri, 07 Mar 2025 20:43:49 GMT

Should that be 'googlemail.com', @MisterW ?

Re: outgoing emails to gmail

GlassySue — Fri, 07 Mar 2025 21:02:30 GMT

I was never officially with Plusnet, I can;t remember the original email provider but it was taken over by someone then by Madasafish and then Plusnet so a real legacy email.

Re: outgoing emails to gmail

GlassySue — Fri, 07 Mar 2025 21:05:15 GMT

not really tech savvy as far as this is concerned, do you mean change the persons email address that I am trying to send to or something to do with my own email?

Re: outgoing emails to gmail

jab1 — Fri, 07 Mar 2025 21:06:10 GMT

OK, so I gather from that your ISP (now) is someone else? No matter, as @MisterW says, try putting 'googlemail.com' , rather than 'gmail.com'.

Re: outgoing emails to gmail

GlassySue — Fri, 07 Mar 2025 21:06:55 GMT

would also be interested in trying to understand why this has only happened in the last week.

Re: outgoing emails to gmail

jab1 — Fri, 07 Mar 2025 21:07:32 GMT

@GlassySue wrote:

not really tech savvy as far as this is concerned, do you mean change the persons email address that I am trying to send to or something to do with my own email?

Yep - change their address to 'whoever@googlmail.com'

Re: outgoing emails to gmail

jab1 — Fri, 07 Mar 2025 21:08:25 GMT

The wonders of gmail, I'm afraid.

Re: outgoing emails to gmail

MisterW — Sat, 08 Mar 2025 07:33:52 GMT

Should that be 'googlemail.com'

@jab1 thanks , yes it should be, ( I blame the spool chucker )

would also be interested in trying to understand why this has only happened in the last week.

@GlassySue to explain, SPF & DKIM are advisory standards that have been introduced over the last few years in an attempt to reduce the volume of spam email. The problem is that google ( and microsoft hotmail to some extent ) have unlilaterally decided that these standards will be mandatory for email sent to their mail systems. They've been gradually introducing the requirement accross their systems over many months. So I suspect the requiremnt has recently been applied to the gmail address to which you are sending.

Re: outgoing emails to gmail

GlassySue — Wed, 12 Mar 2025 15:08:55 GMT

There was a fix on one of the forums that send that SPF had been added to icscottland servers which was accepted as a fix but I still can't send to gmail.com addresses i thhink that he wrote about it in 2023. the fix was added by a useer called Townsend.

Re: outgoing emails to gmail

MisterW — Wed, 12 Mar 2025 15:28:29 GMT

@GlassySue I did check earlier on, and icscotland.net does not have an SPF record