topic Re: Access to force9 mailbox/webmail in Email

Access to force9 mailbox/webmail

Wolfy2 — Mon, 27 Jan 2025 15:03:46 GMT

I have a free web domain name provided through madasafish years ago that is only ever used for the email address. I have since moved to an email only account through plus net and the domain name has been working perfectly. I have noticed today that I can no longer delete any of my sent emails from Apple mail on iPhone. I have not ever had access to view the domain names email account via webmail only. Is this possible as I need to clear my sent items as I think the mailbox could be full? I can access my madasafish.com email address withouts any problems. As domain name email is now my primary mailbox I really need to get this fixed.

Re: Access to force9 mailbox/webmail

Townman — Mon, 27 Jan 2025 16:33:44 GMT

@Wolfy2 wrote:

I have since moved to an email only account through plus net and the domain name has been working perfectly.

When did this move happen? Plusnet have not offered email only accounts to departing customers for a long time.

Apple Mail is known to get it's knicker elastic twisted - how is it configured - POP3 or IMAP?

As for webmail access, if your domain name is hosted by Plusnet on a Force9 account, the you@yourdomain.me.uk is delivered to you@youraccount.force9.co.uk ... which you can for sure access via webmail.

Re: Access to force9 mailbox/webmail

Wolfy2 — Mon, 27 Jan 2025 16:53:28 GMT

The domain name was obtained as part of my original Madasafish deal. Obviously this then swithched under the control of Plusnet who I had broadband with for many years. I then moved to BT as my broadband provider but kept a mail only account. I am not sure on the exact date for switching. When I search my domain name gives the following information if this helps:

Registrar:
        Plusnet Plc t/a Madasafish Broadband [Tag = MADASAFISH]
        URL: http://www.madasafish.com

    Relevant dates:
        Registered on: 22-Aug-2005
        Expiry date:  22-Aug-2025
        Last updated:  19-Aug-2024

    Registration status:
        Registered until expiry date.

    Name servers:
        ns1.force9.net
        ns2.force9.net

Re: Access to force9 mailbox/webmail

Wolfy2 — Mon, 27 Jan 2025 17:23:58 GMT

Also currently configured IMAP

Re: Access to force9 mailbox/webmail

Wolfy2 — Tue, 28 Jan 2025 08:46:11 GMT

@Townman Can I PM my email address to you if that helps?

Or should I just contact the helpline?

Re: Access to force9 mailbox/webmail

Townman — Tue, 28 Jan 2025 10:19:30 GMT

Yes, send a PM.