topic Re: email access for freenetname/madasafish in Email

email access for freenetname/madasafish

haroldhetta — Mon, 13 Jan 2025 21:55:29 GMT

Hi we are currently receiving 180% quota used in our thunderbird client. So we are unable to download any emails.

Iv moved were it saves the email to a larger drive so i know its not that as an issue.

It seems the quota is set by the the email provider in this case now plusnet.

how do i access my freenetname email account via webmail.

I need to reset my password as this has been forgotten as the account is years old.

Cheers

Dave

Re: email access for freenetname/madasafish

Townman — Tue, 14 Jan 2025 10:12:32 GMT

The email provider does not set any quotas on email clients. Thunderbird does have File-store size limits - see https://www.softaken.com/guide/fix-thunderbird-maximum-request-size-exceeded/#:~:text=The%20mailbox%20has%20size%20limitation,can%20accommodate%20only%204GB%20limit.

The MAAF email service has a 250MB server storage quota which cannot be enlarged. How is the Thunderbird client account configured - IMAP or POP3?

Re: email access for freenetname/madasafish

haroldhetta — Tue, 14 Jan 2025 10:56:43 GMT

Hi,

Thanks for the reply.

The account has been set up as IMAP.

Cheers

Dave

Re: email access for freenetname/madasafish

Townman — Tue, 14 Jan 2025 12:30:47 GMT

Hi Dave,

In that case, unless you are undertaking regular local archiving of email, there is a risk that your server quota (250MB) is fully utilised. That though cannot become 180% utilised - if the quota is exceeded then email stops working ... you'll not be able to send or receive new emails.

When seeking to reduce the storage on the IMAP server, remember to check the sent items folder, trash folder in addition to the inbox.

Re: email access for freenetname/madasafish

haroldhetta — Thu, 16 Jan 2025 17:17:04 GMT

Can the account be converted to pop?

Re: email access for freenetname/madasafish

Townman — Thu, 16 Jan 2025 20:01:14 GMT

An account is not one or the other. That is a function of the email client.

I would not recommend the use of POP, but rather continue the use of IMAP and implement controlled archiving.

Re: email access for freenetname/madasafish

haroldhetta — Thu, 16 Jan 2025 22:42:02 GMT

Has anyone got the link to the madasafish password reset?

Re: email access for freenetname/madasafish

Tina11192 — Fri, 17 Jan 2025 08:57:43 GMT

Hey there @haroldhetta I'm sorry to hear you are having issues with your Madasafish account, here's the link to reset the password: https://secure.madasafish.com/forgotpassword/

Please let us know if there's anything else we may be able to do for you