topic Email account access in Email

Email account access

longshanks67 — Thu, 14 Nov 2024 13:10:41 GMT

I have been trying to access my email account so I can adjust and upgrade p/w. Having trawled through plusnet I have hit a brick wall. Everywhere I go there are preset Q with preset answers which do not help at all. Please make it simpler plusnet for us paying customers.

Re: Email account access

Mav — Mon, 18 Nov 2024 03:55:51 GMT

Moderator's note(s):

Thread moved from General Chat to Email.

Re: Email account access

Townman — Mon, 18 Nov 2024 08:51:10 GMT

When did you join Plusnet?

Only very old accounts still have use of Plusnet’s email service. If an account has use of the email service then the email administration tools can be found on the Manage My Account page having logged into the user portal.

The password for the default mailbox is the same as the user account password.