topic Re: Email/Outlook still not working in Email

Can't collect email this morning

softhedgehog — Wed, 26 Jun 2024 06:16:11 GMT

I can't connect to the email servers (either through Thunderbird or webmail) this morning. The password is always rejected. Is there anywhere that shows the status of services these days?

Re: Can't collect email this morning

jontysoper — Wed, 26 Jun 2024 06:17:32 GMT

Yup same. For added info, my email is/was ex-Freenetname.

Jonty.

Re: Can't collect email this morning

Silanthril — Wed, 26 Jun 2024 06:21:23 GMT

Same here. Email client and webmail both say my username and password are incorrect. Glad it's not just me!

Re: Can't collect email this morning

Intcomp — Wed, 26 Jun 2024 06:28:45 GMT

Same here, thought I'd been hacked!

Re: Can't collect email this morning

RichT — Wed, 26 Jun 2024 06:29:23 GMT

Same for me also.

Re: Can't collect email this morning

Stilli — Wed, 26 Jun 2024 06:30:37 GMT

Me too, not easy to find status issues any more either.

Re: Can't collect email this morning

bobp — Wed, 26 Jun 2024 06:52:38 GMT

me too

Re: Can't collect email this morning

GoSquirrel — Wed, 26 Jun 2024 06:53:46 GMT

Same for me...(Freenetname legacy scoount).

Re: Can't collect email this morning

Zasps — Wed, 26 Jun 2024 06:55:18 GMT

Same here. Even when I tick 'I'm not a robot.' Need access!

Re: Can't collect email this morning

cmon_mary — Wed, 26 Jun 2024 06:59:49 GMT

Me too

Re: Can't collect email this morning

SteveNET — Wed, 26 Jun 2024 07:00:51 GMT

Same here ! globalnet.co.uk account not working

Re: Can't collect email this morning

SteveNET — Wed, 26 Jun 2024 07:06:13 GMT

@Zasps

If you have another email account it is possible to reigister here using that other email. That way you can verify your registration with the 'I am not a Robot' using the other account becauyse the PlusNET or other) email is down it is your only option at the moment until they fix their problem.

Re: Can't collect email this morning

cmon_mary — Wed, 26 Jun 2024 07:06:54 GMT

Me too - multiple reports across the Forum

Re: Can't collect email this morning

SteveNET — Wed, 26 Jun 2024 07:10:10 GMT

Downdetector SPIKED MASSIVE around 7am this morning

https://downdetector.co.uk/status/plusnet/

the PlusNET (and related) email access reports on that site have quadrupled since I fiirst checked 30mins ago.

Re: Can't collect email this morning

Dust27 — Wed, 26 Jun 2024 07:10:17 GMT

Same here 🙄

Re: Can't collect email this morning

Greenwalker — Wed, 26 Jun 2024 07:11:56 GMT

Same here. It is showing a peak on https://downdetector.co.uk/status/plusnet/

Re: Can't collect email this morning

beeflin — Wed, 26 Jun 2024 07:17:36 GMT

Me too - another ex Freenetname account feetproductions@madasafish.com

Re: Can't collect email this morning

Mad_Moggies — Wed, 26 Jun 2024 07:21:13 GMT

Same here. Can't log in on Mail nor in Plusnet Webmail

Re: Can't collect email this morning

pittdj70 — Wed, 26 Jun 2024 07:22:52 GMT

Same here. Username or password is incorrect. Webmail is also down.

Re: Can't collect email this morning

NigelHS — Wed, 26 Jun 2024 07:24:06 GMT

Us also. Looked at Downdetector - Plusnet emails in meltdown this morning. It would be helpful to know how long the fault will go on.