topic Re: Autofill webmail login in Email

Autofill webmail login

Speckledhen49 — Thu, 21 Dec 2023 15:16:11 GMT

When I login to my free-online webmail I have to enter my username and password. Up until recently this was filled in automatically but now has to be done manually. Finding it a pain and have tried various ways to sort it but no joy. Any help would be much appreciated TIA

Re: Autofill webmail login

Townman — Fri, 22 Dec 2023 01:26:02 GMT

Auto fill is solely the function of your browser, not the service being accessed.

Re: Autofill webmail login

James30 — Fri, 22 Dec 2023 16:33:06 GMT

@Speckledhen49 - As Townman says, autofill is done by the browser by recognising that it's a username and password box and giving you auto-fill options, not part of the website. I would try another device/browser and reset the browser to factory settings ( wiping all plugins, history, cache, cookies etc). That should fix it.

Re: Autofill webmail login

Speckledhen49 — Wed, 27 Dec 2023 10:53:40 GMT

Thanks for your suggestion. Seem a bit drastic to lose all my other info. The strange thing is auto fill works on all other sites but not plusnet on this laptop although it does on my desktop PC. Looks like it is something I am going to have to live with

Re: Autofill webmail login

Townman — Wed, 27 Dec 2023 11:37:06 GMT

Check the device’s security settings for the site.

Re: Autofill webmail login

Speckledhen49 — Wed, 27 Dec 2023 12:24:24 GMT

How do I do that please

Re: Autofill webmail login

Townman — Wed, 27 Dec 2023 15:53:26 GMT

All depends on the browser you are using and the device. Look for settings / passwords under HELP in your browser.

If it’s on an iPhone or the like, such is probably in the device settings.