topic Re: Outgoing SMTP servers for ic24.net in Email

Outgoing SMTP servers for ic24.net

CherryPicker — Wed, 15 Nov 2023 11:47:30 GMT

I am using Thunderbird.

What are the correct settings for outgoing smtp servers for ic24.net when out and about and not connected to plusnet ISP?

Eg

Server name mail.ic24.net -> Is this correct?

Port: 587 -> Is this correct?

Connection security ????? None, StartTLS, SSL/TLS

Authentication method ????

Username: Is it full ic24 email address? myemail@ic24.net or just myemail

Re: Outgoing SMTP servers for ic24.net

jab1 — Wed, 15 Nov 2023 11:53:27 GMT

You only need to ensure you are authenticated for off-network use, your settings remain the same.

Re: Outgoing SMTP servers for ic24.net

CherryPicker — Wed, 15 Nov 2023 12:06:02 GMT

Thanks, but, what are the authentication settings?

With STARTLLS I get an error:

Sending of the message failed.
An error occurred while sending mail: Unable to establish a secure link with Outgoing server (SMTP) mail.ic24.net using STARTTLS since it doesn't advertise that feature. Switch off STARTTLS for that server or contact your service provider.

Re: Outgoing SMTP servers for ic24.net

jab1 — Wed, 15 Nov 2023 12:09:02 GMT

I this a new TB installation, or has it been in us for some time?

Re: Outgoing SMTP servers for ic24.net

CherryPicker — Wed, 15 Nov 2023 12:19:48 GMT

Very old installation.

ic24 stopped smtp stopped working.

I used Brevo smtp but were not all being delivered due to soft bounces.

I am trying to find the correct ic24 settings to be able to send emails when out and about.

I cannot find what the authentication settings should be.

Re: Outgoing SMTP servers for ic24.net

Dan_the_Van — Wed, 15 Nov 2023 13:00:32 GMT

Does this help?

https://community.plus.net/t5/Email/How-to-change-your-outgoing-server-on-a-mail-client/td-p/1606155

Maybe try no No Security with normal password

Re: Outgoing SMTP servers for ic24.net

CherryPicker — Wed, 15 Nov 2023 13:01:12 GMT

No, because it does not state the authentication settings.

What are they supposed to be?

Re: Outgoing SMTP servers for ic24.net

Dan_the_Van — Wed, 15 Nov 2023 13:07:47 GMT

Maybe you should try to find the answer yourself rather than being rude

Re: Outgoing SMTP servers for ic24.net

CherryPicker — Wed, 15 Nov 2023 13:22:57 GMT

Exactly how was my response rude?

You asked a question, whether it helped. I assume this was a binary question: yes or no and I stated, "no."

On what basis is this remotely rude? Was I supposed to say, "yes" it helped?

I have tried options,but i cannot seem to get anything to work. The plusnet articles are useless as they do not explcitly state the authentication settings. I had already read it.

Thank you. You need not reply!

Re: Outgoing SMTP servers for ic24.net

CherryPicker — Wed, 15 Nov 2023 14:17:40 GMT

Solution found by myself:

1. Logged on to: https://secure.madasafish.com/myaccountdx/summary/https://webmail.plus.net/
Account password was correct as logged in.

2. Followed link to webmail: https://webmail.plus.net/

Logged in and entered the Display name email and email address. Logged out.

3. Then suddenly the orginal smtp settings worked via Thunderbird.

Server Name: mail.ic24.net
Port: 587
User Name: FULL IC24 EMAIL ADDRESS
Authentication method: Password, transmitted insecurely
Connection Security: None

Regards

Re: Outgoing SMTP servers for ic24.net

corringham — Wed, 15 Nov 2023 14:21:19 GMT

@CherryPicker wrote:

Server name mail.ic24.net -> Is this correct?
Port: 587 -> Is this correct?
Connection security ????? None, StartTLS, SSL/TLS
Authentication method ????
Username: Is it full ic24 email address? myemail@ic24.net or just myemail

According to the setup page Dan_the_Van referenced, you have the server name, port, and username correct.

For security, StartTLS should work, but None may work too (but be less secure of course)

For Authentication method password (or autodetect which should detect to use password) should be OK.

If all goes well you will need to enter your password at an appropriate point.

EDIT - I see you got there while I was typing.

Re: Outgoing SMTP servers for ic24.net

Dan_the_Van — Wed, 15 Nov 2023 14:28:04 GMT

@CherryPicker

I spent 10 minutes looking for an answer, so a simple thanks for the link might have been nice.

Re: Outgoing SMTP servers for ic24.net

CherryPicker — Wed, 15 Nov 2023 14:38:26 GMT

Wow. Really? Take this as a thank you.

Thank you very much for spending 10 minutes to find a link I had already read, which did not provide the connection security and authentication methodor a solution.

I resolved it myself in the manner I posted.

corringham (Champion) is correct that connection security can be none or STARTTLS.

Both work after I logged on to webmail and entered data. My original setting were correct. There was nothing wrong with them.

I have no idea why I was required to log in to webmail first after all these years.

Thank you to all that responded.

Re: Outgoing SMTP servers for ic24.net

Dan_the_Van — Wed, 15 Nov 2023 15:56:40 GMT

You really need to review your attitudes to others, how was I supposed to know you had already looked at that link

I actual suggested no security and normal password which is how my thunderbird email is set.

Bye

Re: Outgoing SMTP servers for ic24.net

CherryPicker — Wed, 15 Nov 2023 16:28:40 GMT

I think you should review your attitude to others and your ridiculous perception of rudeness.

You asked if the link helped. I said no. How was this rude? There were no insults or rude wordsm yet you make false claims of rudeness.

It was a truely pathetic claim.

It was clear I asked for the security entries.

No other person posted that my responses to their suggestions were rude, just you. Nobody stated they expected a thanks for their response. Hence, review your attitude. There was no reason to make such a pathetic and frankly rude claim. It was immensely childish, especially your suggestion, I find the solution myself, which I did.

I think you should grow up. If you want a thanks after every post, then end your posting with, "Please thank me whether or not my response is useful."

Re: Outgoing SMTP servers for ic24.net

Dan_the_Van — Wed, 15 Nov 2023 16:41:51 GMT

If it helps, I found all your posted directed to me impolite.

Take your pick - not of polished manners; wanting in good manners; discourteous; uncivil; rude.

You wouldn't speak to someone in that manner face to face why should it be different on a forum.

Re: Outgoing SMTP servers for ic24.net

CherryPicker — Wed, 15 Nov 2023 16:58:05 GMT

No, it does not help at all. State the words or sentences that were rude and explain why they were rude?
====

Which part of below is rude?"

No, because it does not state the authentication settings.

What are they supposed to be?

======

The first sentence referred to the link. It does not specify the authentications settings.

I fail to understand why the response was perceived as rude.

============

I would not want to speak to a "snowflake" like you who cries when a straight honest answer is provided and cries they spend 10 minutes of their time to no avail and then wastes time posting pointless comments regarding rudeness when you are in fact the rude childish person with delusions.

If you indeed had setting in Thunderbird then a useful post would have been,
"My setting which work are:

Server name: mail.ic24.net
Port: 587
Connection security: STARTTLS (or none)
Authenticationb method: Normal password (or no authentication)
Username: Full ic24 email address: XXX@ic24.net

One kind person answered in this manner (albeit after I posted my solution).

Of course, I had these settings all along and the solutution required a webmail log in. I doubt anyone would have figured it out. It was pure chance.

I guess you realise how pathetic your post was and how your lack the ability to post without crying and want to continue your childish stance. Let's exchange insults all night, else go away and cry by yourself.

Now, I am being as rude as you!

Re: Outgoing SMTP servers for ic24.net

Dan_the_Van — Wed, 15 Nov 2023 17:33:51 GMT

You lose the argument when you resort to insults, someone hand me a box of tissues, tears of laugher are streaming down my face.

Re: Outgoing SMTP servers for ic24.net

CherryPicker — Wed, 15 Nov 2023 17:44:45 GMT

You lost the argument as soon as your childish claim of rudeness was made.
Then you began the rude comments: "Take your pick - not of polished manners; wanting in good manners; discourteous; uncivil; rude."

You were clearly talking about yourself.

Your inability to answer which word or sentence was rude and why a reasonable person would think so demonstrates you lost the argument.

I guess you are laughing at yourself as you realise how childish you are.

"Mummy, the poster said my response as not helpful, I am going to cry like a big baby, because I think this is rude. I cannot accept my response was not helpful. I spent 10 minutes to post something what was not useful. Mummy, honest responses are rude."

Seriously, do you cry at work when somene says you made an error?

Re: Outgoing SMTP servers for ic24.net

corringham — Wed, 15 Nov 2023 17:45:23 GMT

This thread has gone from an unfulfilled request for help to a demand for thanks anyway.

Perhaps @Baldric, @dvorak or @Mav could lock it before it deteriorates further?